Clinic Staffing Manager | Operations | UMC Physicians

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Summary:
Title: Manager, Clinic Staffing
Department: Call Coverage/Operations

Job Description:
UMC Physicians is looking for Clinic Staffing Manager oversees the staffing needs of a healthcare clinic, ensuring optimal personnel allocation. They play a critical role in recruitment, training, and maintaining a skilled workforce to meet clinic requirements.

Preferred Characteristics:
Leadership & Interpersonal
• Strong communication and interpersonal skills when working with clinical and administrative staff
• Ability to mentor, motivate, and develop team members
• Conflict resolution and problem-solving skills
• Collaborative approach to working across departments
Organizational & Operational
• Proficiency in staffing or workforce management software
• Experience with scheduling in a high-volume or fast-paced clinical environment
• Ability to anticipate staffing needs and proactively address gaps
• Strong attention to detail and accuracy in record-keeping
Adaptability & Judgment
• Ability to make sound decisions under pressure or in urgent situations
• Flexibility to respond to last-minute scheduling changes or emergencies
• Discretion and confidentiality when handling sensitive personnel matters
Compliance & Knowledge
• Familiarity with healthcare regulations, credentialing requirements, and labor laws
• Understanding of clinical roles and licensure requirements across departments
• Experience with onboarding and orientation processes for clinical staff
Professional Qualities
• Dependable and punctual with a strong sense of accountability
• Customer-service mindset toward both staff and patients
• Positive attitude and composure in a demanding environment
• Professional in appearance

Availability Requirements:
• Ability to work 40 hours per week
• 8AM-5PM Monday – Friday, on call outside of office hours

Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision: To be the best place to work and the best place to receive healthcare.

Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include:
• Paid Time Off
• Sick Pay
• Medical, Dental and Vision Insurance
• Employer Paid Group Life and Voluntary Life Insurance
• Short Term Disability Insurance
• Long Term Disability (after 2 years of employment)
• Critical Illness, Accident and Cancer Insurance
• Health Care and Dependent Care Spending Accounts
• 401K Retirement Plan with Company Match
• Employee Assistance Program
Note: Some benefits require an employee contribution to participate.

Essential Functions:
Daily assignments may include but are not limited to:
• Staffing Assessment: Evaluate clinic staffing needs and determine recruitment strategies.
• Recruitment and Hiring: Interview and hire new clinic employees, ensuring alignment with clinic standards.
• Training and Development: Train staff on clinic policies, procedures, and compliance.
• Scheduling and Shift Management: Create work schedules, manage shifts, and address staffing gaps.
• Performance Evaluation: Monitor staff performance, provide feedback, and address performance issues.
• Budget Compliance: Contribute to staffing decisions, budget planning, and cost-effective staffing solutions.

Knowledge/Skills/Abilities:
• Strong organizational and multitasking skills.
• Familiarity with employment laws and regulations.
• Excellent communication and negotiation abilities.
• Proficiency in scheduling software and workforce management tools.

Minimum Qualifications:
• High school diploma
• Bachelor’s degree in healthcare administration, human resources, or related field.

Preferred Qualifications:
• Previous experience in staffing, recruitment, or workforce management preferred.

Environmental Conditions:
Works in a well-lit, heated and ventilated building. Exposure to blood-borne pathogens is of low risk. Hours of duty may be irregular.

Physical Requirements:
Requires prolonged standing, sitting, bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires a normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be w