Receptionist

Who We Are

Charter Schools USA (CSUSA) is one of the largest and highest ­performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students equipping them with real world readiness, prepared for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.

Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. As a Receptionist, you will serve as primary reception and information resource for the assigned location by assisting walk-in traffic and by answering telephone inquiries. Provide supplementary clerical, computer, and operational support to school. This position is the focal point for the school.

How You Will Impact Education

• Leads by example in adherence and knowledge of the CSUSA and school's Vision, Mission and Values demonstrated by his/her commitment to act in an ethical manner using behaviors that promote a team concept.
• Follows through on duties and projects assigned.
• Participates in and completes training programs successfully offered to increase skill and proficiency related to assignments.
• Reviews current developments, literature and technical sources of information related to job responsibility.
• Follows company policies, and federal and state laws.
• Ensures adherence to good safety procedures.
• Consults directly with CSUSA personnel when applicable.

Front office responsibilities

• Greets and directs walk-in traffic providing general information and making referrals to offices and services as appropriate.
• Answers phone inquiries by providing general information and/or connecting calls to offices and services as appropriate.
• Maintains a master guide of activities, events, and related information for the school.
• Performs a variety of clerical tasks which may include scheduling and maintaining records of school activities, tracking student attendance, check-in/check-out of supplies and materials, photocopying, typing, data input, sorting mail, making up file folders, and/or transmitting/receiving fax documents and email.
• Schedules appointments and meetings, which may include reserving conference rooms and facilities, organizing materials, sending out meeting notices, arranging for catering services, and maintaining calendars.
• Responds to telephone requests for specific materials to be mailed and assists with mailing general school information to parents.
• Responds to telephone and written requests for school information.
• Maintains confidentiality of records as appropriate.
• Serves as liaison for administrators and teachers.
• Ensures Front Office is organized and information sheets for parents are stocked.
• Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal or Business Administrator.
• Provides passes to students as appropriate.
• Orients and situates substitute teachers.
• Calls parents on waiting list when an opening at the school arises.

Job Requirements

• High school graduate or equivalent.