UX Product Design Intern

UX Product Design Intern

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

What you will gain
Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. 

The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. 

Santander US is a nationwide business with locations across the country. This position is located in Boston, MA or Miami, FL. 

•    The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. 
Salary: $83,200/year

Before applying, please keep in mind that our internship program does not offer any relocation assistance.

What we offer you
You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.

As a UX Product Design intern, you will come out of this experience with an understanding of how Santander defines and guides the experience of our public site, onboarding, and digital authenticated channels through research, strategic design, & detailed design. You will assist in the research, planning, designing, and execution of UX enhancements for websites and mobile apps supported by the Digital product team and Marketing department. The UX Product Design intern may also work to assist in designing, conducting, analyzing, and reporting on user-centered research and usability testing. By the end of your internship, you should walk away with real-world experience and a solid case study for your UX portfolio.

Responsibilities of the UX Product Design internship role may include but are not limited to:
•    Collaborate with designers, researchers, developers, and business team to create UX enhancements and concepts
•    Research analytics and user-centric data to uncover insights and drive UX changes & enhancements
•    Assist in planning and conducting user research studies, such as interviews, remote usability sessions, surveys,
•    card sorts, etc.
•    Facilitate ongoing research with notetaking and observation
•    Assist with task analysis, voice of the customer analysis, heuristic evaluations, and related tasks
•    Cross-team collaboration and contributing to multiple projects
•    Perform additional administrative functions as needed

What we are looking for
•    A graduate student with an expected graduation date between either December 2026 or May/June 2027.
•    Area of Study: User Experience, Human-Computer Interaction, Graphic Design, or related field
•    Cumulative GPA is 3.0 or above.
•    Demonstrates intellectual curiosity and courage. 
•    Strong English communication skills both written and spoken required.
•    Analytical thinkers with a strong attention to detail. 
•    Organized and able to manage time and multiple tasks efficiently.
•    Ability to work independently on special projects.
•    Ability to effectively contribute to a team environment.

It would be nice to have
•    Prior UX experience. (Preferred)
•    Familiarity with design tools such as Sketch or Figma (Preferred)
•    Knowledge of AI or any AI tools. (Preferred)
•    Exposure t