Director of Advancement Services

Department:

The Office of Institutional Advancement (OIA)

OIA inspires commitment to UMBC. We lead fundraising and development initiatives to support the University’s strategic priorities and goals. We seek to engage and cultivate relationships with individuals, foundations, corporations, alumni, faculty, and colleagues using our expertise, partnerships, and resources. We are committed to thoughtfully stewarding relationships and strategically approaching opportunities that serve and support UMBC and its community.

Position Overview:

The Director of Advancement Services at the University of Maryland, Baltimore County (UMBC) will be key in supporting the university’s fundraising and alumni engagement efforts. This position, based within the Office of Institutional Advancement, reports to the Vice President of Institutional Advancement and serves as an essential member of the fundraising team.

The director will oversee all aspects of UMBC Advancement Services operations, including accepting and processing transactions through a centralized donor database (Ellucian Advance CRM), and tracking pledges and gift fulfillment. This individual will also provide leadership and supervision to maintain and leverage the database to support all alumni and donor engagement activities, including annual giving and major gift activities.

The director is responsible for providing strategic and operational leadership to the team and will work closely with internal and external partners related to the work of Advancement Services in support of philanthropic engagement priorities of institutional advancement and UMBC. The director must be able to effectively and successfully organize and prioritize the work of multiple projects, maintaining focus on details, meeting appropriate deadlines, and maintaining a positive and professional customer service attitude. 

Why Work at UMBC?

UMBC offers competitive compensation.  This role starts at $116,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC?  Check out Glassdoor or Indeed. 

For 15 years in a row UMBC has been recognized as a Great College to Work For! 

Telework:

A hybrid telework schedule may be available.

Responsibilities:

Specific duties include:

Gift Administration & Processing

• Provide leadership and management for all aspects of gift acceptance and processing, ensuring compliance with the University System of Maryland Foundation (USMF), IRS regulations, and industry best accounting practices.
• Ensure all gift transactions are entered into the database following established policies and procedures, in a timely fashion with high accuracy and attention to detail which may include working additional hours during the end of the year or other significant gift processing events such as giving days. 
• Regularly update the UMBC Advancement Services manual, ensuring procedural operations for gift processing, data entry, and related functions are clearly defined and aligned with USMF, institutional, and regulatory standards. 
• Review and share gift reports with internal teams for accuracy ensuring transactions are processed according to established procedures. 
• Manage communications with USMF staff, addressing any financial matters or issues that may arise concerning gift acceptance or processing.
• Work closely and collaboratively with the donor relations team to properly credit donors and ensure that all gifts are appropriately acknowledged
• Ensure matching gifts that arrive by check or wire are properly credited to the appropriate sources which may involve additional research.

CRM Management & Reporting

• Serve as the primary expert and administrator of the Ellucian Advance CRM, ensuring its effective utilization across all Advancement Services functions, including gift processing, donor tracking, and engagement.
• Oversee the ongoing maintenance and management of the CRM ensuring that