Director, Ambulatory Infusion Operations

Job Details

The Director Ambulatory Infusion Operations is responsible for the operational, strategic, and financial performance of all infusion centers across Jefferson Health. This position requires a blend of clinical expertise and strong business acumen to ensure high-quality and efficient patient care.

Job Description

Summary
The Director Ambulatory Infusion Operations is responsible for the operational, strategic, and financial performance of all infusion centers across Jefferson Health. This position requires a blend of clinical expertise and strong business acumen to ensure high-quality and efficient patient care.

Job Duties

• Strategic Leadership: Develop and execute short- and long-term strategic plans that align the infusion services with the overall academic health system's goals. This includes expanding services, particularly across multiple hub-and-spoke locations
• Operational Oversight: Develop standardized and effective workflows for day-to-day operations to ensure high standards of quality care, patient satisfaction, and efficient throughput, including referral management and scheduling
• Financial Management: Develop and manage operating and capital budgets, ensuring financial targets are met while identifying opportunities for cost reduction and revenue growth.
• Clinical Integration: Ensure seamless integration of infusion and pharmacy services into patient care pathways, collaborating closely with physicians and other clinical leaders across multiple specialties (oncology and non-oncology).
• Compliance and Regulatory Affairs: Ensure full compliance with all federal, state, and local regulations, as well as accreditation standards (e.g., HIPAA).
• Data and Analytics: Utilize data to develop strategic priorities, monitor Key Performance Indicators (KPIs), track outcomes, and drive continuous performance improvement initiatives.

Minimum Qualifications

• Bachelor’s Degree
• 7 years progressively responsible healthcare leadership experience in a large, complex health system, including significant experience in infusion program management and financial management.
• Strong business acumen, analytical thinking, excellent communication, and proven physician relationship-building skills are essential for success in a highly matrixed organization

Preferred Qualifications

• Master’s Degree Nursing (MSN) or
• Master’s Degree Healthcare Administration (MHA) or
• Master’s Degree Business Administration (MBA)
• 7 years of nursing or pharmacy background is a key asset, providing essential clinical expertise in infusion therapy, oncology, and non-oncology treatments

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.