Business Process Specialist

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Dealer S&OP process team is responsible for developing and managing S&OP processes related to our Dealer network. In addition, this team produces the One Forecast for machines for all Dealers world-wide each month that supports Dealer order collaboration with Caterpillar.
 

What You Will Do:

• Provides process support to business partners on S&OP Dealer Demand and Order planning process.
• Coordinates with business partners from a support and development perspective to understand the needs of the business.
• Leverages the Digital Supply team to develop solutions that enable the deployment of process & technology enhancements.
• Provides guidance and solutions on comprehensive technology issues for internal and external customers.
• Ensures that the design and implementation of new technologies and solutions are compliant with existing processes.
• Manages and defines standard work and lean principles to ensure continuous process improvement.
• Ensures ongoing effectiveness and growth of Digital and AI solutions.
• Measures process and solution effectiveness and initiates improvement projects to support KPI growth.
• Oversees progress and implementation of MGPP and strategy.

Education Requirement:

Bachelor’s degree in process or supply chain related subject

What Skills You Will Have:

Business Analysis – Extensive Experience

• Builds stakeholder relationships to gather insights.
• Recommends solutions for tech and process changes.

Core Application Systems – Working Knowledge

• Investigates system issues with business and IT teams.
• Recommends enhancements to major application systems.

Information Capture – Expert

• Leads documentation standards and knowledge management.
• Influences organization-wide initiatives for information capture.

Analytical Thinking – Extensive Experience

• Breaks down complex problems into components.
• Quantifies risks and benefits before recommending actions.

Relationship Management – Expert

• Coaches others on client partnering strategies.
• Collaborates with clients to align on business goals.

IT Environment – Extensive Experience

• Advises on strategic systems and technology planning.
• Evaluates benefits and drawbacks of current IT structures.

IT Standards, Procedures & Policies – Working Knowledge

• Designs IT infrastructure aligned with business analysis.
• Executes IT projects based on established procedures.

System & Technology Integration – Working Knowledge

• Supports integration and migration initiatives.
• Works across platforms, applications, and data bridges.

Top Candidates will also have

• Masters in process or supply chain related subject and/or 10+ years S&OP experience
• Previous experience in Caterpillar S&OP Dealer Demand and Order Planning process and tools
• Previous experience in Caterpillar Dealer S&OP process and tools
• Previous experience in Caterpillar S&OP Machine process and tools
• Ability to work independently, manage customer / partner interactions, and provide project direction and or matrix management

Additional Details:

This position does not offer sponsorship or relocation assistance.
It requires up to 20% travel.
The role is based in Peoria, IL and is on-site five days a week.

Summary Pay Range:

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a sum