Director, Business Operations

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Director,  Business Operations Program Management 
 

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our Journey! 
 
Sabre is hiring a Director to manage strategic operations and programs across global cross-functional teams. This leader will have the opportunity to ensure acceleration of our strategic, company-wide priorities by driving operational excellence.  
 

This role is based out of our global headquarters in Southlake, TX and offers a hybrid remote work schedule.  

Responsibilities: 

• Leads the development and execution of the Product Development workforce planning roadmap, to optimize and scale an evolving global team and to create strategic short and long term plans.  

• Collaborate with the HS PD leaders and Hospitality Business stakeholders, People Team, and Finance  to review existing workforce needs, strategize for the future and to ensure alignment with business objectives and financial goals.  

• Oversee workforce planning initiatives including headcount metrics analysis, forecasting, plan roll-out, processes and controls.  

• Oversee 3rd party partner management to ensure business outcomes are achieved. Drive performance metrics and key performance indicators to derive value and results  

• Support complex, strategic programs by driving planning, timing and reporting to ensure delivery of program commitment. 

• Coordinate and align efforts across matrix-managed teams to define and maintain program goals and schedules. 

• Manage ongoing work through a strategic framework, leveraging program management tools and reporting to drive program deliverables. 

• Drive alignment and adherence to standards and direction set by an operating model. 

• Facilitate program-level issues and change management resolution. 

• Oversee large operational efficiency improvement initiatives. 

• Leverage technical expertise and relationships with SME’s (subject matter experts) to conduct root cause analysis and solution complex operating model challenges. 

• Develop and produce metrics-driven reporting to r