Custody Specialist I (CS I)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Custody Specialist I (CS I), Private Banking, Atlanta, GA -

Responsible for supporting the day-to-day administration and handling of custody relationships, requiring knowledge of securities and custody administration. Works with custody team members to address or escalate client issues/inquiries or other related custody functions. Responsible for coordination with external partners (investment managers, brokers)Res and internal support partners (Securities Operations, Tax Compliance, etc.) to ensure accurate, timely, and efficient custody administration. May act as a subject matter expert to teammates, depending on level of expertise and experience.

Job Description -

Responsible for supporting the client servicing administration and handling of custody relationships, requiring knowledge of securities and custody administration. This includes processing transactions such as payment of client bills and invoices, wires/internal cash transfers, deliveries (gifts)/receives of securities or any other client request in a timely and accurate basis. Review overdraft, pending securities transactions, and corporate action reports on a daily basis. Perform administrative analysis of new and existing accounts for Administrative Reviews. Collaborate with custody team members to open/close accounts, set up ticklers, remittance events and other account maintenance requirements. Address or escalate client issues/inquiries or other related custody functions in accordance with policies and procedures. Perform information analysis and address related projects as needed. Responsible for coordination with external partners (investment managers, brokers, attorneys, accountants) and internal support partners (Client Relationship/Sales Teams, Securities Operations, Tax Compliance, etc.) to ensure accurate, timely, and efficient custody administration. Participate in change including staying abreast of policies/procedures and related technology initiatives.

Requirements:

* Undergraduate degree or equivalent experience

* 1- 3 years of Financial Services experience with a sound understanding of the needs of clients

* Background in banking administration, client service, relationship management or sales oriented role preferred

* Custody or Asset Servicing and/or Securities experience a plus; Knowledge of brokerage systems a plus

* Excellent interpersonal and technical skills

* Strong verbal, written and presentation skills

* Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)

* Excellent analytical, communication, and organization skills

* Ability to multi-task in a fast paced environment, managing multiple projects, prioritizing effectively and escalating issues where appropriate

* Ability to work independently and also collaborate effectively within a Team environment.

* Ensure adherence to all internal policies and compliance to legal and regulatory requirements.

Skills:

• Account Management
• Administrative Services
• Attention to Detail
• Collaboration
• Risk Management
• Active Listening
• Adaptability
• Customer and Client Focus
• Issue Management
• Written Communications
• Client Experience Branding