Junior Claims Representative – Bodily Injury

Job Description

 

We are seeking a motivated and detail-oriented Junior Claims Representative – Bodily Injury to join our growing Claims team. This is an excellent opportunity for an early-career professional to develop technical expertise in handling Auto Bodily Injury claims across personal and commercial lines. You will receive structured mentorship and hands-on experience managing claims from initial report to resolution.

 

This position is ideal for someone looking to build a career in insurance claims, with opportunities to grow into more complex case handling and litigation support roles.

 

Key Responsibilities:

 

• Assist in the investigation of motor vehicle accidents to determine coverage, liability, and damages.
• Conduct recorded statements with insureds, claimants, and witnesses.
• Support claim resolution activities under the supervision of senior adjusters.
• Analyze policy coverage and assist in determining applicable benefits.
• Maintain accurate file documentation and assist with timely reserve updates.
• Communicate professionally with policyholders, claimants, agents, and team members.
• Collaborate with senior claims staff and legal counsel in managing claims, including potential litigation support.
• Participate in training programs and claim reviews to build technical skills.

 

Qualifications:

 

• Bachelor’s degree or equivalent combination of education and experience.
• 0–2 years of experience in claims, insurance, or related field preferred.
• Interest in pursuing insurance designations such as AIC, CPCU, or SCLA.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced, team-oriented environment.
• Eagerness to learn and grow within a professional claims environment.
• Proficiency in Microsoft Office and familiarity with claims management systems a plus.

This role provides foundational training and growth opportunities within the Claims department. If you are ready to launch your career in insurance claims with a supportive and experienced team, we encourage you to apply.

 

Perks and Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free onsite gym at our Boston Location
• Tuition Reimbursement 
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Convenient location directly across from South Station and Pre-Tax Commuter Benefits

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.