Account Executive

We are looking for a skilled and driven Account Executive with 3-5 years of experience to join our team. As an Account Executive in our Technology sector, you will play a pivotal role in nurturing client relationships, overseeing project delivery, and contributing to the overall growth of the accounts. 

At Bond Brand Loyalty, we address challenges at every stage of the customer journey with our expertise in Digital Marketing, Loyalty Consulting & Management, Insights & Analytics, Customer Experience Design, and more.  

As part of the Client Solutions team, you will bridge the needs of each account with our internal subject matter experts to ensure a seamless and cohesive experience for our clients. 

Key Responsibilities:  

Client relationship management 

• Serve as the primary day to day point of contact for clients, maintaining strong and productive relationships 
• Understand client needs and objectives to provide strategic guidance 
• Demonstrate a comprehensive understanding of your client’s business, including measurable objectives and key performance indicators 
• Ensure accurate and timely delivery of requests 
• Demonstrate relentless commitment to quality deliverables 
• Exhibit clear and organized communication 
• Proactively address client concerns, knowing when to escalate 

 

Mastery of process 

• Master our internal job tools to open, set up, and manage project progress 
• Manage a project from end to end, demonstrating autonomy while partnering with project manager partners to ensure timely and quality deliverables  
• Maintain accurate status reports and lead client status meetings  
• Demonstrate project brief writing skills by looking beyond the immediate client ask to provide strategic inputs and insights based on your industry and client knowledge 
  
  

 
Campaign Management & Oversight 

• Overseeing marketing campaigns, from initial concept and strategy development to execution, optimization, and post-campaign analysis. 
• Overseeing and supporting comprehensive social media strategies that enhance brand presence, engage target audiences, and drive desired outcomes across various platforms. 
• Collaborating with creative teams to ensure all visual and written content is on-brand, compelling, and effectively communicates the client's message. 
• Continuously monitoring campaign performance against key metrics, identifying areas for improvement, and implementing data-driven optimizations to maximize ROI. 
• Working closely with internal teams, including content strategy, analytics, and insights, to ensure seamless integration of campaign efforts and a unified client experience. 

 

 Internal relationships & Strategic leadership 

• Develop an understanding of the solutions offered across the organization and begin to develop a POV on how they could positively impact your client’s business 
• Assist in the creation of quarterly account plans by working with Account Supervisors and Directors to identify longer term growth plays for each client  

 

Financial management 

• Pull labor reports and provide regular financial updates to clients and internal stakeholders 
• Ability to draft SOWs with an understanding of efficient scoping and how Bond makes money  
• Be able to speak to project-level utilization and trends in detail to assist Account Supervisors and Directors with financial management  
• Manage billing schedule to ensure timely and accurate invoicing in collaboration with Finance team  

 

Education: Bachelor’s degree in Advertising, Marketing, Communications, or a related field. 

Skills:  

• Strong organizational and multitasking abilities. 
• Excellent written and verbal communication skills. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 
• Ability to work effectively in a fast-paced, team-oriented environment. 
• Attention to detail and a commitment to quality. 
• Strong analytical and problem-solving skills. 
• Proven ability to manage multiple projects simultaneously. 

 

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

At Bond, we are proud to be a diverse organization, and we are committed to building and fostering an