Solution Architect (Global Service Provider)

Key Responsibilities:

• Spearhead the strategic design of innovative infrastructure-based (Data Center, Digital Workspace, Networking, and Mobility) solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities
• Serve as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services to enrich client engagements and expand WWT's market presence
• Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective engagement strategies
• Build productive solution development teams, leveraging junior team members to support their growth and development
• Support the evaluation and establishment of project scope, value assessments, and build plans for execution.
• Identifies, assesses and supports solution design for defined client business problems for area of responsibility.
• Conduct technology assessment and technology strategy to support future business needs
• Support project planning and execution including resource management on projects.
• Help define and quantify the value of a transformation, and how to measure and track success, including defining business case and strategy/approach.
• Support thought leadership in a Solution Services capability.
• Successfully present proposed solutions both internally and customer facing. 
• Work closely with our OEM’s and partner community in developing an end-to-end solutions 
• Work with WWT legal and compliance teams to ensure positive outcomes both WWT and its clients. 

Qualifications:

• Bachelor's degree in system architecture, computer science, information systems, engineering, or related field Master’s degree preferred.
• • 5 - 7 years of experience in a professional service environment focused on customer engagement, solution design, or technology delivery, leadership experience preferred 
  • 3 years minimum in the telecommunications / IT industry with experience creating, defining, selling, or delivering large-scale technology services engagements for or with telecommunication carriers and service providers 
• Track record in creating and closing opportunities in various infrastructure solution areas (Data Center, Digital Workspace, Networking, and Mobility) such as Multi-Site/Branch office deployments, Managed Service offerings, Data Center Transformation, Network Lifecycle Modernization, Digital Workspace Transformation, and/or Wi-Fi Modernization
• A background focused on Network technology is desired
• Expert proficiency in financial modeling, including CAPEX/OPEX calculations specific to infrastructure solution proposals.
• Ability to ask the right questions to understand the business problem and identify the measurement or business object.
• Excellent communication and engagement skills; ability to communicate with all levels of management.
• Skilled at multitasking requirements including gathering, testing, troubleshooting, and supporting tasks across multiple user groups in a fast paced and deadline driven environment.
• Ability to generate creative solutions to difficult or ambiguous problems in a group setting.
• Proficiency with Microsoft PowerPoint, Excel and business visualization skills

Preferred Locations: AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.  Other locations will be considered based on fit. 

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: