Manager, Risk & Compliance Oversight 3

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Reporting to the Director of Technology and Security Oversight in the Second Line of Defense, the Senior Manager of Technology and Security Regulatory Exam Oversight is responsible for leading the centralized oversight of global technology and security regulatory exam engagements, including US (state and federal), Latin America, Canada exams and supporting international exam engagements across entities in APAC and EMEA regions. This individual provides guidance on technology regulatory exam engagements, facilitating credible challenges, and implementing protocols for effective exam management with a focus on technology and cybersecurity regulations.

Job Description:

Key Responsibilities

• Monitor regulatory changes and perform assessments to ensure compliance to regulatory requirements. Track regulatory gaps identified from the assessment through remediation and closure. 
• Conduct meetings with stakeholders to explain the examination scope, process, timing, roles and responsibilities, regulatory expectations and examination protocols.
• Collaborate with 1LOD partners to collect, review, and submit documentation responding to regulatory exam requests. 
• Provide 2LOD review of responses and, as needed, prepare or revise substantive written responses to requests.
• Communicate with the relevant businesses and functions regarding regulatory findings and remediation efforts. 
• Influence changes in policies, standards, and procedures to ensure internal practices, controls, and processes align with evolving regulatory requirements.  
• Support the international technology and security oversight team in responding to regulatory inquiries and exam engagements in APAC and EMEA region.  
• Provide strategic advice to stakeholders on matters related to regulatory engagements and findings remediation.
• Develop tools and dashboards for tracking regulatory exam statuses and findings, report regularly to senior management and boards, and train relevant teams on interaction best practices with regulators.
• Collaborate with 1LOD partners to maintain a central repository of standard documentation, materials, and evidence demonstrating technology and security processes utilized for regulatory exam engagements
• Maintain awareness of regulatory activities and industry developments to identify trends and emerging regulatory compliance risks 

Qualifications

To quality, candidates must have:

• 12-15 years of progressive experience in technology or security governance, managi