Inside Sales Representative

JELD-WEN is currently seeking a Inside Sales Representative to join our growing team.

 

THE ROLE

The Inside Sales Representative will focus on proactive selling, monitoring top quotes with direct interaction with dealers to understand specifics of the Opportunities.  As defined, move Opportunities into pipeline and drive engagement with Sales.  Drive overall opportunities to capture sales revenue back from customers that decreased over time.

Follow-up on open issues and keep Jeld-Wen as preferred product.

 

Principle Duties and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.

• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.

• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Upselling products and services.
• Interface/collaborate with the proper facility/company personnel to bring resolution to customer issues
• Other duties may be assigned

 

Knowledge, Skills, Abilities

• Strong written and verbal communication skills with the ability to effectively communicate information to customers. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed and sometimes involved written or oral instructions; ability to deal with problems and concerns involving concrete variables in standardized situations from customers.
• Ability to maintain composure during stressful situations; ability to work independently and in a team; passionate about providing the exceptional customer experience and participate as part of a team to succeed
• Proficiency in Microsoft Office, Titan and CRM software such as Salesforce.com.
• Excellent phone and cold calling skills.
• Strong listening and sales skills.
• Ability to achieve targets.

 

 

Education and Experience

• High school diploma or general education degree (GED)
• An Associate’s Degree in business, technical discipline and/or three (3) to five (5) years experience in sales support preferred. 

 

 

#LI-LP1
#LI-Remote

 

 

About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program. 

Expected pay for this role is between $22 to $35 per hour and is based on experience and qualifications. 

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws. 

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.