Patient Navigator

Who is Spring Fertility? 

We’re a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys! 

Why should you join our team? 

We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first. 

Spring Fertility is expanding our network! We are excited to announce Open Fertility powered by Spring. Open Fertility is focused on addressing the disparity between the population of individuals who could benefit from fertility services, including Egg Freezing and IVF, and those who can access those services today. By streamlining, simplifying, and focusing on effective fertility treatments, we’re bringing exceptional fertility care to more people than ever before. At Open Fertility, there are OPEN POSSIBILITIES where we are committed to finding ways to help more patients achieve their reproductive goals, OPEN ACCESS where we are dedicated to making great fertility care available to those paying for treatment out of pocket and OPEN ARMS where we greet each patient with compassion, empathy and understanding! We are looking for passionate individuals that want to make a difference and contribute to our mission! We open our first clinic in Roseville, CA and we are getting ready to launch our second one in Astoria, NY 11103!

Role Summary

Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.

Some day-to-day responsibilities include:

• Generate journey maps and calendars based on treatments plans
• Facilitate, track and document completion of tests and diagnostic procedures
• Develop trust and positive rapport with all new patients
• Explain complex medical process and terms in a digestible manger
• Monitor patient compliance and readiness for treatment
• Scheduling appointments

Education, Licenses, Certifications

• Bachelor’s degree 
• Passion for Reproductive Healthcare
• Exceptional Communication Skills

Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays. 

Compensation

The starting salary range for this role is $26-29/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees. 

#INDSFT

Benefits 

Investing in you today 

• Competitive Medical, Dental, and Vision Plans 
• Paid Time Off to enjoy “you” time! 
• Commuter Benefits, Discounted rates on home, auto and pet insurance

Investing in your future 

• 401k Match with up to 4% matching
• Fertility and Parental Leave Benefits Program 
• Career development with a fast-growing organization 
• Paid Life and Disability Insurance 

*Temporary and contract roles may not be eligible for all benefits listed above

Don’t have it all? We still welcome you to apply! 

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our pati