Inbound Sr. Manager

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth

Job Description

Our distribution business is experiencing transformative growth—with no end in sight. 

That’s why we’re looking for an Inbound Sr. Manager for our Garland, UT, distribution center. In this role, you will serve as the in-house expert on all inbound logistics-related issues, working directly with shipping lines and drayage companies, and multiple internal teams—including Accounting and Vendor Management. The position requires overseeing the flow of our product from point of supply to our U.S.-based distribution centers and optimizing the inbound logistics network to minimize total system cost and maximize profitability while delivering superior customer service. Applicants should have a fully cross-functional approach, developing plans and metrics that are aligned with business goals and objectives creating value for our customers. The ideal candidate also possesses a strategic, analytical mindset that can help us implement policies and procedures that ensure a greater degree of accuracy and completeness of information from our vendors. 

A day in the office looks like this: 

• Developing and implementing process and system enhancements to reduce costs and improve operational efficiency, accuracy and customer service levels related to inbound logistics 
• Driving analytics to monitor logistics network performance and identify opportunities to minimize costs while maximizing service 
• Identifying market trends and developing seasonal strategies to ensure adequate space availability and transit times for ocean and air shipments 
• Conducting quarterly business reviews with core providers to ensure outlined service requirements are being met 
• Managing relationships with third parties such as terminals, shipping lines and dray companies 
• Managing a team of Operations Specialists. Duties include serving as a point of escalation for all import issues and hands-on operational management. Coordinate air and ocean shipments, and imports with thorough knowledge of related procedures and documentation 
• Managing relationships with contracted ocean carriers, drayage companies, marine & air operations 

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• Bachelor’s degree in Business or Supply Chain Management or equivalent work-related experience is required. Master’s degree a plus 
• 10+ years of progressive experience with broad import/export knowledge 
• Working-manager mindset 
• Advanced Excel and data analysis skills required 
• Self-starter with excellent project management and leadership skills 
• Ability to collaborate across all areas of the business 
• A strong sense of urgency and ability to strategize solutions under deadline pressure 
• Excellent written and verbal communication skills 

Additional Information

And here’s our end of the bargain! 

• Competitive compensation based on skills and experience, plus a bonus plan
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day o