Elementary Family Connections Manager

Job Type Temporary Description

Are you looking for a fun summer job where you can make a difference? Co-Op Summer Enrichment is an award winning summer camp for low income children that delivers STEM learning and camp fun.

What you'll be doing

You’re joining a dynamic summer camp leadership team where roles and tasks are collaborative and shared. As the Family Connections Manager you’ll be the crucial link between Co-Op and all of our camper families; functioning as the main point of contact for parent needs, important communications, and fostering a strong Co-Op community.

RESPONSIBILITIES & DUTIES:

Reporting to the Camp Director and Lead Administrator, you’ll work as part of the Co-Op Leadership Team to handle advanced planning for the Co-Op program and full implementation during the summer program dates.  Everyone on the Leadership Team supports each other in completing tasks while specializing in specific areas. 

The specialized work areas, for this role, include but are not limited to:

• Provide direct support of the registration process 
• Send regular and consistent communication to families through texting and email using CampMinder, our CRM system, to improve their understanding of essential program elements such as important dates, tuition payments, participation requirements, swim schedules, bus schedules, field trips and other special experiences
• Organize and lead a parent orientation night prior to the start of camp
• Coordinate information, articles, and photographs, in conjunction with the communications team, for weekly newsletters to be sent to families during the camp ensuring that educators and Leadership Team members regularly submit diverse photos for families to enjoy
• Respond promptly by email, text and phone calls to direct questions from families both pre-season and during camp as well as organizing in-person meetings with families as needed to improve the quality of experience of campers in the program
• Monitor the director@coopsummer.org email address for inquiries from families and respond in a timely manner
• Recruit, communicate and coordinate with parent volunteers for field trips, balancing a limited number of volunteer slots while ensuring as many parents as possible get a chance to attend a field trip
• Group campers and parent volunteers into pods, in conjunction with input from the Camp Director, for upcoming field trips
• Coordinate with camp Office Assistant to identity and keep track of excessive absence and lateness patterns of campers, reaching out to parents when it becomes necessary

 

Beyond the specialized work requirements, the Leadership Team works together to complete many shared tasks and meet these overall goals:

Pre-season

• Attend weekly Leadership Team meetings via Zoom
• Meet as a full Leadership Team team for a minimum of 9 hours shared planning time before mid-June
• Attend and help organize pre-camp related functions and activities such as, fundraising events, parent orientation, and registration days

Camp-season

• Supervise all staff in the completion of their duties providing regular feedback through managers
• Collaboratively lead weekly staff meetings
• Collaborate on weekly staff incentive activities to motivate and engage staff 
• Communicate with families, staff or community partners regularly, reply to concerns promptly
• Maintain critical administrative paperwork, such as registration, attendance, payroll submissions, reports and invoices
• Advise, implement and enforce the highest level of safety for children at all times
• Supervise lunch room ensuring timely arrival dismissal of all groups adhering to the camp schedule
• Supervise pool staff and operations including spot visitations to the pool site
• Stay late (see times below) at least one day per week to ensure all bus campers have been dropped
• Attend camp trips as a supervisory team member, possibly functioning as a Trip Director, Bus Leader, or Group Leader as necessary 

Post-season

• Work with Leadership Team to collaboratively determine bonus payments for all head and assistant counselors
• Gather, summarize and submit post-program feedback from all staff members to inform our Quality Assessment review process (due no later than November 1, 2026) to be presented to the Board of Education as our Co-Op Annual Report

Requirements

We are looking for team players who are friendly, flexible, passionate and want to give back. 15%+ of staff have been working for us for 5+ years. We build commitment and community.

Requirements<