Dockmaster General

 

Logistics at full potential. 

 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

 

Day: Monday-Friday 6:00am-2:30pm 

Day:  Monday-Friday 8:00am-4:30pm 

Afternoon: Monday-Friday 10:00am-6:30pm 

 

As a Dockmaster you will serve as the primary point of contact for all dock-related activities, ensuring the safe, efficient, and timely movement of trailers in and out of the facility. This is a hands-on leadership role that partners closely with operations, transportation, safety, and customer teams to execute daily dock activities while modeling accountability, operational discipline, and customer service excellence. 

 

 

Pay, benefits and more.

The hourly pay rate for this is $30.50. GXO, in good faith, believes this is the pay rate for this role at the time of this posting. We may ultimately pay more or less than the posted rate and this rate is only applicable for jobs to be performed in California. This rate may be modified in the future. This job is also eligible for hourly shift differential. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

 

What you’ll do on a typical day: 

• Champion operation safety as well as support of hand tools and dock-related equipment, as required 

• Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities 

• Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards 

• Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified; follow proper escalation procedures 

• Partner daily with site operations, transportation, yard services, and customer-facing teams to prioritize multiple tasks and competing demands 

• Communicate professionally with internal and external stakeholders, maintaining a strong customer service mindset 

• Ensure dock activities align with process guidelines, safety standards, and site SWIs, seeing tasks through to completion 

• Support dock and yard organization in alignment with 7S workplace standards 

• Conduct regular visual inspections and maintain high observational awareness to identify risks, inefficiencies, or potential delays 

• Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues 

• Provide coverage and operational support to site leadership and Lead peers as needed 

What you need to succeed at GXO:    

At a minimum, you'll need:    

• Experience working in a warehouse, distribution, dock, yard, or transportation-related environment 

• Demonstrated ability to coordinate dock or yard activities in a fast-paced operation 

• Working knowledge of trailer docking, release procedures, and trailer anatomy 

• Ability to work outdoors in all weather conditions and across varied terr