General Manager- Home Services
CastleWorks Water HeatersAbout the role
Description
The General Manager is responsible for sales, operations, personnel management, and achieving or exceeding revenue and profit goals while maintaining a strong customer focus, leveraging the brand, and driving employee engagement in a rapidly and highly competitive business environment for our HVAC Business Unit at Moore Mechanical.
Duties & Responsibilities
· Managing day-to-day operations.
· Creating and implementing business strategies for growth.
· Assuming full operational responsibility for profit and loss related activities.
· Managing front line managers who, in turn, supervise a field workforce of sales and service teams offering HVAC and Plumbing products and services to both residential and commercial customers.
· Preparing business forecasts, budgets, and other reports.
· Conducting financial analysis to identify trends and prospective problem areas and taking immediate action based on findings.
· Maintaining a working knowledge of competitors, developing strategies and innovations to maintain market lead, and sharing best practices with other members of management.
· Consistently administering company policies and procedures.
· Collaborating with the CEO on long & short-term plans for growth.
· Providing timely, accurate and complete reports on the operating condition of the business unit(s) to the CEO.
· Working autonomously while ensuring business expectations are readily met and exceeded.
· Fostering a success-oriented, accountable environment within the business unit(s).
· Acting as a strategic partner on the leadership team.
Providing oversight and accountability, ensuring Managers are on
Requirements
Requirements and Qualifications
· Minimum of 8 to 10+ years, of verifiable full-time management experience in the services industry.
· Must have a comprehensive understanding of the P&L.
· Must embrace being constantly challenged to grow and improve operationally and professionally.
· Passion for and prior successful history of building high-performing teams.
· Strong Leadership skills with ability to build consensus and gain buy-in
· Working knowledge of residential Plumbing and or HVAC methods, techniques & systems desirable.
· Valid Driver's License.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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