Ophthalmic Technician Team Lead

Job Type Full-time Description

Responsible for daily patient care flow. Performs a number of data collection functions as delegated by the physician and/or Clinic Manager to allow for proper professional diagnosis, treatment and care of patient’s condition(s).

Essential Functions

Responsible for assisting with overseeing all technicians at the assigned location to ensure that the practice and/or office operate in an efficient manner and that the patients receive high-quality customer and clinical service 

Responsible for maintaining staff schedules prepared by the Ophthalmic Technician Manager to ensure adequate coverage and effective utilization of staff 

Ensure that the employees have completed required assignments 

Responsible for providing training to the employees in order to cross-train on double duties 

Assist the technicians at the assigned location office when indicated in identifying and solving problems 

Support established policies and procedures of the practice and interpret them to the technicians at the assigned location Office 

Maintain professional competence through participation in continuing education and other appropriate learning experiences 

Responsible to display an attitude of respect and courtesy toward all patients, visitors/physicians, and coworkers 

Provide support to clinical staff with less advanced credentials 

Responsible for Clinic monthly supply ordering 

Perform all other designated duties as directed by the Ophthalmic Technician Manager, Medical Director, and/or Practice 

Administrator 

Other duties assigned.

Requirements

Job Specifications

Typically has the following skills or abilities:

Two to four years of experience as an Ophthalmic Technician or in a healthcare environment 

Demonstrated comprehension of ophthalmic technician skills 

Strong communication and interpersonal skills 

Problem solver, with analytical skills 

Personable and empathetic with patient’s needs and concerns 

Well-organized with attention to detail 

Ability to work as a team member 

Demonstrated comprehension of the principles of optics and refraction 

Demonstrated ability to perform comprehensive work-ups on 4 patients per hour 

Demonstrated computer literacy 

Full work up tasks 

Excellent organizational skills and diligence

Strong interpersonal and communication skills for interacting with patients, colleagues, and health care professionals

Exceptional attention to detail and accuracy in documentation

Demonstrated commitment to patient care and safety

Ability to work independently and as part of a team in a fast-paced environment

Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment

Flexibility to adapt to changing schedules and patient needs

Professional demeanor and the ability to maintain patient confidentiality

Basic computer skills and familiarity with electronic health records systems

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

  

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click