Manager, Global Supplier Quality

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a proven capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
 

Job Description

Primary Function of Position:

The Manager of Global Supplier Quality oversees the administration of all processes related to Supplier Controls.  This role ensures that all Supplier Controls processes (including Supplier Evaluation, Re-Evaluation, Audits, Supplier Monitoring and Process Improvements) are being performed per Intuitive released procedures.  This role will work with cross-functional organizations (Purchasing, Product Quality and Supplier Engineering) to ensure global alignment of processes for ASL maintenance, SCARs, Supplier Audits, and supplier monitoring; This role is a Global Shared Services function with influence and impact on all Business Units, and all Regional and International Intuitive sites.

Roles and Responsibilities:

This position has responsibility and authority to:

• Define and implement daily tasks for the Process Management team.
• Define and implement daily tasks for the Supplier Quality Engineering/Auditing team.
• Perform employee coaching, performance evaluations, promotions and hiring/onboarding.  This includes all associated training and talent development actions.
• Define and implement strategic goals that support group and corporate objectives, including:
  • Approved Supplier List capacity growth/monitoring supporting Intuitives NPI Projects.
  • Harmonization and alignment with all Intuitive corporate sites (domestic and international).
  • Implementation procedural and System improvements for sustainability.
  • Identify and implement Cost efficiency Projects
• Coordinate day-to-day execution of the following processes:
  • Approved Supplier List (ASL) maintenance.
  • Supplier Corrective Action Requests (SCAR) and associated Review Board;
  • Supplier Audits- Evaluations and Re-Evaluations.
  • Lead Quarterly Supplier Monitoring Board with Senior Leadership Team.
• Identify and implement changes (Continuous Process Improvement) to the above processes and associated procedures and work instructions.
• Globally communicate process improvements.
• Identify and manage exceptions and deviations to the documented procedures for the processes above.
• Collaborate cross-functionally and globally to ensure harmonization of Supplier Controls. 
• Create, analyze and archive data metrics and records that show objective evidence of the execution of the procedures for the processes above.
• Participate in Regulatory Auditing Body events as SME for procedural and record retrieval associated with Supplier Controls.  May involve front-room audit participation.

Qualifications

Skill/Job Requirements:

• 5-8 years related experience in Supplier Quality Engineering or related field is required.
• Intermediate/expert knowledge of 21 CFR part 820 and ISO 13485:2016, EUMDR and MDSAP Regulations.
• Demonstrated 1-3 years of supervisory experience that included task assignments and employee mentoring is preferred.
• Demonstrated expert experience with process execution and Project management.
• Demonstrated experience with global collaboration with internal cross-functional teams.
• Critical thinking skills and a passion to work in a fast-paced industry with complex and innovative technology.
• Expert orga