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Principal Progam UX/Human Centered Designer and Researcher
BixalUnited States, United Statesfull_timeVerifiedPosted 27 Feb 2025
About the role
Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at talent@bixal.com. We're here to help!
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
About Us:Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.
LocationThis role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
What will you do?As a Principal UX Designer and Researcher, you will be responsible for defining design and research strategy and delivering exceptional user experiences for complex digital solutions for multiple projects across our government client base. You will lead cross-functional design teams, collaborate with senior executives and clients, and promote a culture of design excellence.
Important Note:This is a full-time position contingent on contract award by our client, with a defined performance period of up to one year. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at talent@bixal.com. We're here to help!
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
About Us:Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.
LocationThis role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
What will you do?As a Principal UX Designer and Researcher, you will be responsible for defining design and research strategy and delivering exceptional user experiences for complex digital solutions for multiple projects across our government client base. You will lead cross-functional design teams, collaborate with senior executives and clients, and promote a culture of design excellence.
Important Note:This is a full-time position contingent on contract award by our client, with a defined performance period of up to one year. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.
Responsibilities
- Defining and drivign the research and design vision and strategy for our federal consulting projects, ensuring alignment with business goals, user needs, product and portfolio strategy and industry best practices.
- Leading the design of complex digital solutions, from concept to launch, and ensuring that the user experience is aligned with project goals and objectives, and that the design and research work considers both the end customer and employee experience, as relevant to project needs.
- Ensuring quality and compliance with the client agency stadards of human-centered design, sevice design and research deliverables across scrum teams.
- Leading the design and execution of various research methods such as interviews, surveys, usability testing, and ethnographic studies to colelct qualitative and quantitative data. Analyzing and synthesizing research findings into actionable insights and recommendations that inform design decisions and improve the user experience.
- Developing and maintaining research plans, protocols, and documentation that ensure research quality, rigor, and ethical standards.
- Leading the development of research and design frameworks, principles, and guidelines that enable consistency and scalability across multiple products and services.
- Ensuring staffing can support continuous and simultaneous research on all teams, including both evaluative and generative research efforts.
- Ensuring product designers and content specialists are properly staffed to the program, depending on project needs
- Ensure design solutions are accessible, and consider the greater VA.gov ecosystem, as well as upstream and downstream impacts.
- Improving and facilitating onboarding experience for HCD practitioners across scrum teams.
- Collaborating with other roles on cross-functional teams to facilitate alignment, ensure that research insights are intergrated into the product design process and that designs are tested and validated with users and solutions are achievable with any uncovered technical constraints and aligned with proejct requirements and timelin
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