Sr. Community Manager
Westminster ManagementAbout the role
Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.
Job Summary:
This position is responsible for the day-to-day operations for two properties. We are seeking a highly skilled and experienced Senior Property Manager with a strong background in lease up management. The ideal candidate will have a proven track record of successfully overseeing the leasing process for new properties, ensuring high occupancy rates, and maximizing revenue. The position will assume fiduciary responsibility, ensure properties are operating in line with the ownership’s goals and objectives, and nurture strong relationships with clients, residents , and vendors.
How does Westminster support its team members? Each eligible team member has the opportunity to:
• $2k relocation bonus
• Live on-site and take advantage of our employee apartment discount
• Medical, Dental, Vision plans with no wait period-eligibility starts 1st of the month following employment
• Receive $1,000 in contributions to the HSA medical plan for each employee who enrolls
• Obtain assistance for student loans as well as tuition reimbursement
• 401k Match-50% of the first 7%
• Short-Term and Long-Term Disability
• Paid Life Insurance
• Paid Time Off and more!
Responsibilities:
• Develop and implement comprehensive lease up strategies for newly developed properties.
• Conduct market research to identify target demographics and refine marketing efforts accordingly.
• Collaborate with marketing teams to create effective advertising campaigns.
• Oversee the entire leasing process, from prospect identification to lease signing.
• Implement effective outreach and networking strategies to attract qualified residents.
• Conduct property tours and showcase the unique features and benefits of the property.
• Stay informed about local market trends, competitor activities, and demographic shifts.
• Analyze market data to make informed decisions on rental rates, concessions, and lease terms.
• Lead and manage a team of leasing professionals, ensuring they are equipped with the necessary skills to meet leasing goals.
• Provide ongoing training and support to enhance team performance.
• Foster positive relationships with residents, addressing concerns promptly and ensuring high levels of tenant satisfaction. Ensure compliance with local, state, and federal regulations related to property management and leasing.
• Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.
• Develop and manage budgets for properties, ensuring financial performance aligns with market standards.
• Implement effective cost-control measures while maintaining a premium level of service.
• Foster a culture of excellence, attention to detail, and commitment to client satisfaction.
• Develop, write and implement a sales and marketing plan that effectively maximizes rental income and results in high occupancy and competitive pricing through the leasing staff and personal efforts.
• Implement or direct implementation of all policies and procedures as outlined in the company policies and procedures manual. Ensure compliance by employees supervised as necessary.
• Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition, and that all vacant units are kept ready for occupancy. Inspect grounds, building and apartment units on a regular basis. These functions must be consistent with the goals and objectives of the property owner.
• Identify and implement creative programs to increase the property's value and improve services to residents.
• Understand, analyze and evaluate monthly financial statements and write the property owner's report in a clear, concise form.
• Adhere to the company's safety programs, policies and procedures. Promote safe work practices among on-site staff consistent with policies in the Westminster Management Safety Manual.
• Ensure all required weekly, monthly and quarterly reports are completed accurately and in a timely manner.
• Train and motivate staff to lease apartments by showing the models and/or av
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