DevOps Engineer

About the Role

As a NinjaOne DevOps Engineer, you are a key member of a smart and challenging DevOps team. Responsible for the upkeep and well-being of the NinjaOne cloud infrastructure, as well as deployment and release management of our suite of IT Operations SaaS products. You will collaborate with our Development, QA, Security Operations, and Corporate IT teams to ensure that our platform is up and running for our clients. We are a fast-paced growing company, you will ride the wave into the future of DevOps technology. Implementing CI/CD and creating platform as code across the NinjaOne infrastructure landscape. Helping us pioneer new regions and enable us to grow revenue, through projects and efficiencies.

Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS.  Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.

What You’ll be Doing

• Innovative Infrastructure Solutions: Design, develop, and deploy secure, compliant infrastructure in AWS. Drive automation in infrastructure deployments while shaping the long-term technology strategy and planning.
• Build and Improve CI/CD Pipelines: Lead the development and maintenance of a cutting-edge CI/CD framework and quality ecosystem, integrating new testing and automation tools to streamline workflows.
• Establish Best Practices: Define and uphold best practices, procedures, and processes to ensure consistent, high-quality delivery.
• Lead Large-Scale Technical Projects: Take charge of delivering complex infrastructure projects, leveraging your expertise across all infrastructure technologies to ensure scalable and maintainable solutions.
• Monitor and Support Infrastructure: Proactively monitor infrastructure alerts and metrics, offering technical escalation points for production support both during business hours and after-hours.
• Provide Exceptional Service: Troubleshoot and support cloud infrastructure, infrastructure as code, monitoring systems, alerting, and lead root cause analysis efforts. Own assigned tasks and tickets, ensuring successful resolution.
• Other Duties as needed.

About You

• 6+ years of experience working in a cloud-based DevOps environment, specifically AWS.
• Hands-on experience developing, securing, and operating highly automated and sophisticated cloud infrastructure solutions in AWS.
• Proficient with tools like AWS CloudFormation, CDK, Terraform, and SSM Scripts for managing AWS entities and infrastructure automation.
• Comfortable with agile tools (Jira, Confluence, etc.), version control systems (Git, BitBucket), and deployment strategies for both iterative and continuous development.
• Deep understanding of CI/CD tools, with CircleCI experience being a plus.
• Experience in developing, deploying, and integrating software solutions seamlessl