Assoc Business Process System Analyst

Posting End Date:

January 16, 2025

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we deliver safe and reliable natural gas to millions of customers throughout Utah, and we do that by fueling our dedicated and skilled workforce. Whether you enjoy the outdoors or prefer the office environment, we value inclusion and diversity in all  facets of our business. It's not just a job, it's a career!

We know that family is important and that's why we offer competitive benefits, a savings plan, and generous time off. When required, we also provide training.

We are looking for an Associate Business Process Systems Analyst to join our team!

Important Note: This role is considered safety sensitive, and as such, you may be required to undergo various background screenings. This may include but is not limited to a driving record abstract, criminal check, a company sponsored medical and drug testing.

What You Will Do:

In this entry-level, developmental role, team members maintain configurations and prioritize enhancement activities for existing CIS-related software applications. Analyzes less complex business problems to be solved with automated systems. Ensures appropriate customer experiences are met with internal and external customers and works on system enhancements and requests based on priority. Ensures deadlines are met and that results are of high quality. Performs assigned rotation for On Call duties to ensure business and CIS processes are functioning.

Assists in identifying, evaluating, and developing systems and procedures that meet user requirements. Learns to execute unit, integration, and acceptance testing. Assists in creating specifications for systems to meet business requirements within the CC&B application. Will act as liaison between the IT development group and business units for the development and implementation of new systems and enhancements of existing systems. Will be assigned to multiple projects. Will be asked to own a project and own the testing, documentation, and related configurations.

Works as an analyst assisting in building requirements and business practices for customer questions, issues, or innovation requests. May prepare communications and make presentations on system alternatives or enhancements. Researches and creates business data SQL requests and making sure they are accurate and that they meet the business needs. Determines how new information technologies can be applied to our CIS business processes.

Perform other duties as requested or assigned.

Who You Are:

• 0-2 years IT experience in business systems analysis across multiple hardware and software platforms, or business unit experience that includes working closely with IT in the development and implementation of large-scale systems.

• Basic understanding of business systems and industry requirements.

• Developing ability to analyze and understand business processes and develop solutions to problems.

• Good competency in verbal, written, and presentation communications.

• Good competency in interpersonal understanding. Basic ability to research and understand customer issues.

• Developing ability to establish and maintain a high level of customer trust.

• Developing ability to establish and maintain a high level of customer confidence in the Analyst's knowledge of, and concern for, the customer's business needs.

• Ability to work with all levels of employees, and to influence and impact others.

• Developing ability to achieve results through others.

• Good organization and planning skills that include coordination of assigned projects, planning and scheduling, and time management.

• Ability to handle multiple deadlines and associated pressures.

• Developing experience in the adaptation to, and the application of, rapidly-changing technology to business needs.

• Gaining ability to develop programs and conduct training.

• Knowledge and skill in utilizing SQL to extract