Supervisor, Meter Technical

Please note: Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position.

Responsible for the timely and effective completion of meter field service orders, meter tests and communication of results back to initiating department or process.

Essential Functions: 

• Recruits, develops, and supervises staff which includes training, scheduling, interpreting/administering of union contracts and conflict resolution.
• Supervises testing, repairing and calibration of meters, meter devices and metering equipment.
• Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance, and realigns performance measures, as appropriate.
• Ensures compliance with regulations and Company policies, changing operating procedures, as necessary.
• Effectively interacts with customers and resolves concerns, as necessary.
• Assists in the design of meter and service installations.

Qualifications:

Technical Knowledge/Skill: 

• Ability to use PC desktop applications (e.g., Microsoft Word, Excel, Email)
• Requires ability to effectively conduct field audits
• Requires familiarity with Company operating and safety procedures as related to field and metering activities
• Knowledge of both State and National Electrical Code, particularly as it pertains to service and the Company’s billing processes and systems preferred

Education:       

• Bachelor’s degree in Electrical Engineering, Business, or equivalent experience            

Experience:     

• Five (5) plus years of related experience required. 
• Experience in the areas of metering or engineering preferred
• Supervisory experience in a union environment preferred                  

Licenses & Certifications:  

• Requires a valid driver’s license

Working Conditions:

• Must be available to travel between MA/CT/NH as necessary.
• Work is performed primarily in an office and field environment. 
• Requires ability to perform physical aspects of field services including walking, climbing stairs, installing and removing meters.

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Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

Worker Type:

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor