Senior Technical Program Manager

<p><span><span><span>We are seeking a highly skilled and experienced<strong> Senior Technical Program Manager</strong> to join our CAPE team and become a driving force behind the continued success of M365 Copilot, Copilots in Teams and Microsoft Teams. Microsoft Teams is the cornerstone of collaboration, uniting the power of Office 365 to empower teams worldwide to achieve more. As we continue to evolve and expand, we are on a mission to support adoption and usage of M365 Copilot in Teams, supporting customers in achieving their fullest potential by leveraging the latest advancements in artificial intelligence and collaborative communications. </span></span><span> </span></span></p><p> </p><p><span><span><span>As a Senior Technical Program Manager, you will engage with our most strategic customers advising them on the right approach to leverage Teams, M365 Copilot and </span><span>extensibility</span><span> to harness the full potential of their data, collaboration and business processes. You will build strong relationships with cross-disciplinary teams from Engineering and bring back insights from real customer scenarios into the product truth. You will also be accountable for driving awareness and alignment with internal teams around voice of customer themes that emerge as part of your engagements, making sure key challenges and feature gaps are </span><span>channelled</span><span> back into our plan to improve our product. </span></span></span></p><p> </p><p><span><span><span>This role will focus on M365 Copilot extensibility, Graph Connector, and Teams. The ideal candidate will be proficient in both Teams and Copilot </span><span>extensibility, and</span><span> will possess the ability to work strategically and proactively with minimal supervision.  </span></span><span> </span></span></p><p> </p><p><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></p> <h3>Responsibilities</h3> <ul><li><span><span><span>Support M365 Copilot and Graph Connectors product evolution by collaborating closely with strategic customers and cross-functional internal teams from Engineering and our field organization, as you help shape the planning, development, and deployment of cutting-edge cloud services and article intelligence, seamlessly integrated with M365 Copilot, Copilots in Teams, Graph Connectors and Microsoft Teams. </span></span><span> </span></span></li><li><span><span><span>Support envisioning and key user scenarios for how M365 Copilot and Microsoft Team can be used to support business outcomes and enhanced productivity, including leveraging Copilot extensibility and Graph Connectors. </span></span><span> </span></span></li><li><span><span><span>Ability to understand and develop custom solutions and Agents using development tools such as Copilot Studio. </span></span><span> </span></span></li><li><span><span><span>Be the voice of our customers, guiding the roadmaps of dependent feature teams to ensure we stay ahead in the game, by influencing our platform and extensibility vision around how best to evolve our developer offering. </span></span><span> </span></span></li><li><span><span><span>Drive execution and demonstrate end-to-end ownership of complex, cross-group and cross-discipline projects to successful completion. </span></span><span> </span></span></li><li><span><span><span>Develop collateral for Rhythm of Business activities, ensuring transparency and alignment across the organization.</span></span><span> </span></span></li><li><span><span><span>Monitor and </span><span>analyze</span><span> product metrics, user feedback, and market trends to inform our future direction. </span></span><span> </span></span></li><li><span><span><span>Embody </span><span>our</span> </span><a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.microsoft.com%2Fus%2Fen%2Fculture&amp;data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867872556%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=QnmEU%2BvawaPM5eEUL1FxWPmhizgKnDLFj6dlUTOWRB0%3D&amp;reserved=0" rel="noopener" target="_blank"><span><span>culture</span></span></a><span><span> and </span></span><a href="https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fabout%2Fcorporate-values&amp;data=04%7C01%7Closmit%40microsoft.com%7C27f2181d96804234953708d8f3b22d06%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637527293867882502%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=p3lkWaIXzH3t