Financial Aid Office, Student Peer Counselor - Federal Work Study Student Assistant - Palm Desert Campus

Job Summary:

The Student Assistant in the Office of Financial Aid & Scholarships - Palm Desert Campus provides critical support to the financial aid representative. This role is primarily responsible for general office duties, such as scanning, duplicating, typing, viewing student’s files, answering phones, and providing customer service via front counter. Student assistant will assist with outreach, job fairs, tabling and other events at Palm Desert Campus.

Responsibilities:

Under direct supervision, duties include but not limited to:

• The Federal Work Study Student Assistant will serve as a point of contact for the Office of Financial Aid and Scholarships at the Palm Desert Campus.
• Communicate with guests via verbal, written and electronic correspondence (i.e. answering phones, sending emails, assisting students with general questions via front counter).
• Assist with clerical functions for the Office of Financial Aid and Scholarships at the Palm Desert Campus (i.e. file paperwork, maintain an organized working environment, make deliveries around campus, pass out flyers, phones, scanning etc.)
• Assist with Office of Financial Aid and Scholarships, outreach, and other events. The events include, but not limited to, Job fairs, tabling, FAFSA/CADAA workshops and other Office of Financial Aid and Scholarships events at the Palm Desert Campus. Advance notice will be provided.
• Social Media Content Creation. 
• Other clerical duties as assigned.
• This position reports to the Financial Aid Advisor located at the Palm Desert Campus.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff,and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.
• As a Bridge Student Assistant, the student need not be registered as a student, but must have been enrolled as a CSU student the previous term and is registered for the following term.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:

• Technologically proficient in Microsoft Office and Google Drive
• Experience working in a customer service-driven environment
• Ability to multi-task while managing multiple projects and adhering to deadlines
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff
• Proven communication, interpersonal, and organizational skills
• A commitment to serving students
• Ability to work as part of a team
• Ability to work with a high degree of autonomy
• Dependable

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

The application deadline is: July 23, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employme