Robotics Field Engineer I-III

Job Title

Robotics Field Engineer I-III

Job Category

Product Support

Job Description

What starts with YOU, moves the world! 

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Robotics Field Engineer I-III based at our Greenville, NC location. 

  

What you will do: 

• Prepare robotic vehicles for customer delivery, including calibration, factory acceptance testing, and safety checks. 

• Troubleshoot and repair electro-mechanical issues to maintain optimal system performance. 

• Commission and validate systems on-site, including wireless communication surveys, safety assessments, and software interface testing. 

• Create clear technical documentation and deliver hands-on operator training to customers. 

• Lead or assist with customer acceptance testing during pre-delivery and on-site installation phases. 

• Support virtual testing and commissioning activities. 

• Track system performance and uptime, analyzing issues for long-term improvements. 

• For Level I: Provide support to more senior Field Engineers (II–IV) on projects and service calls. 

 

Who you are: 

• A hands-on problem solver who thrives in technical, fast-paced environments. 

• Able to explain complex technical information clearly to customers and teammates. 

• Detail-oriented, with a strong focus on safety and precision. 

• Adaptable and calm under pressure, even when troubleshooting on-site. 

• Collaborative and eager to learn from and support others. 

What you will need: 

Level I: 

• Bachelor's degree in Engineering 

• Associate’s degree with 1 year of relevant experience 

• 7 years of industry experience in lieu of a degree 

 

Level II: 

• Bachelor’s degree in Engineering with 2 years of relevant experience 

• 7 years of industry experience in lieu of a degree 

 

Level III:  

• Bachelor’s degree in Engineering with 3 years of relevant experience 

 

Skills, Experience, & Abilities       

• Troubleshooting:

  • Experience with electro-mechanical systems

  • Ability to read and understand electrical schematics, wiring diagrams, 3D models, and mechanical assembly drawings

  • Familiarity with wireless communication systems

• Technical:

  • Proficiency with Windows operating systems

  • Experience in device programming

  • Understanding of networking concepts, hardware, and software

  • Knowledge of wireless technologies

• Communication:

  • Strong written and verbal communication skills in English

  • Ability to remain professional and composed in challenging situations

  • Experience interacting directly with customers in technical environments

Who we are: 

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of l