Senior Associate, UI Designer (Premium Design Team)

Center 1 (19052), United States of America, McLean, Virginia

Senior Associate, UI Designer (Premium Design Team)

We are looking for a Senior Associate, UI/UX Designer, to join our Premium Design Studio where we are designing credit card and lifestyle rewards experiences for our company’s most sought after and discerning customers. We reimagine typically complex experiences by providing simplicity and amplifying joy to enable our customers to unlock more value from their credit card spend. While doing this we are also on the forefront of redefining the visual design language that resonates with this discerning customer base and become a new industry standard for craft and aesthetics.

 

What You’ll Do: 

You’ll be asked to handle a variety of responsibilities, including: 

Discovery & Delivery:

Participate in end-to-end product design by:

• Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities, and define clear problem/ opportunity areas

• Demonstrating expertise with design and prototyping tools (Figma specifically) to deliver cutting edge interactive concepts and enable successful collaboration across team

• Creating storyboards,  interaction models, prototypes, and narrative demos resulting in low to high fidelity prototypes

• Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines for interaction + visual design for different devices (tablets, wearables, mobile, etc.) and platforms (such as web, Android, iOS, etc.)

• Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

• Supporting effective storytelling and presentation of visual concepts to various stakeholders

• Confidently communicating decision-making and the ideas of the team to a broad audience of internal stakeholders, including presenting your creative work to company leadership

• Contributing to multiple high-stakes projects and deadlines efficiently and effectively within a fast-paced product environment

• Partnering closely with other designers to define and refine how our brand and interactions can be used to bring clarity, humanity, and inspiration to key moments in our digital customer experiences

Collaboration & Connection

• Collaborating with design, technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience 

• Collaborating closely and systematically with a diverse set of partners- across design, product, tech among others

• Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing

• Supporting design-led worksessions to engage and build alignment across different partners and teams

• Proactively offer recommendations and solutions by championing prioritization of design centered product enhancements grounded in research, analysis and business feasibility

• Connecting with design community peers in service of learning, sharing, and teaching

• Working with partners and teams across various geographies

• Embracing and advocating for an experience mindset - this is as important to the work as the results

• Participating in hiring by reviewing resumes, conducting interviews and attending consensus

Candidates should have a portfolio of work that demonstrates an intermediate level of understanding of Interaction and Visual Design in web or mobile experiences.

Basic Qualifications

• At least 2 years of commercial experience in UI/UX design, product design, or interaction design role

• At least 1 year of experience working with design and prototyping tools, specifically Figma 

• At least 1 year of experience designing for iOS and Android mobile device experiences

Preferred Qualifications

• Previous experience working with Product and Tech partners

• Previous experience working in creative agencies or for a premiere clientele

• Familiarity working with and contributing to internal toolkits, frameworks, and design systems

• Experience collaborating cross functionally between product design, engineering, and to ensure that brand experiences in product ship efficiently and with a high standard of quality

At this time, Capital One will not sponsor