Communications, Senior Associate

Join JPMorganChase’s Corporate Responsibility Communications team as a Senior Associate and play a pivotal role in shaping our brand reputation across strategic local markets in the United States. You’ll collaborate with the Head of Local Public Affairs and Communications Leads to develop impactful campaigns that showcase how JPMorganChase powers economic growth, uplifts communities, champions opportunity, and fosters a workplace where talent thrives. We’re looking for a highly motivated professional who brings curiosity, initiative, and exceptional communication skills to the table. If you excel at managing multiple projects and timelines, and thrive in a dynamic, purpose-driven environment, this is your opportunity to make a meaningful impact.

As a Senior Associate in Corporate Responsibility Communications, you will support the development and execution of local public affairs initiatives designed to enhance JPMorganChase’s brand reputation among key audiences in strategic markets across the United States. Reporting to the Head of Local Public Affairs, you will partner with Communications Leads to create and implement campaigns that highlight the firm’s commitment to economic growth, community uplift, opportunity, and a positive workplace culture. You will leverage your curiosity, self-starter mentality, and strong verbal and written communication skills to manage multiple projects and timelines, ensuring organizational excellence and impactful results

Job responsibilities

• Consistently understand brand reputation drivers, audience priorities, competitive landscape, and market/industry elements with implications to the team’s objectives and efforts.
• Proactively develop content to support multiple campaigns, including newsletter copy, social media templates, one-pagers, and stakeholder notes.
• Effectively support the development of materials for socialization and alignment of strategy, plans, and results to stakeholders and leadership.
• Collaboratively partner with the internal communications team to draft content for various communications channels.
• Reliably work with internal partners for all content updates to local webpages on JPMorganChase.com.
• Efficiently manage holistic timelines, workback plans, and other operational needs.
• Diligently support campaign measurement efforts by packaging results, incorporating learnings, and socializing performance to stakeholders across the firm.
• Creatively and strategically think to find solutions to scale efforts and operations more efficiently.
• Consistently demonstrate a risk and control mindset, ensuring adherence to firmwide and CR Communications processes.

Required qualifications, capabilities and skills

• 3+ years of experience supporting a team within the Communications field.
• Experience in Impact/Brand Reputation communications, public affairs, or other similar focus areas.
• Demonstrated strategic thinking, problem-solving, judgment, and interpersonal skills, with the ability to liaise with a variety of stakeholders.
• Strong written and oral communications skills, including the ability to adjust communication and style based on different audiences and agendas.
• Excellent project management and organizational skills, with strong attention to detail.
• Experience working cross-functionally and collaborating with team members and partners across business and staff areas at all levels.
• A track record of personal initiative, setting and achieving challenging goals, anticipating needs, and fostering an entrepreneurial mindset.