Associate Installation Technician

Work Flexibility: Field-based

Basic Function

• Provide onsite low level project management/installation/1st pass testing during integration process.
• Supervise additional onsite installation personnel to achieve project completion if needed.
• Perform instruction, full system testing and provide documentation on installed systems as defined in QIP.

Responsibilities

• Will make travel arrangements for self and possibly for other installation personnel, gather documentation and contact customer prior to every project when needed.
• Will verify all aspects of infrastructure are in place upon arrival at site. Will work with and make suggestions to any/all contractors and customers regarding integration needs.
• Will be required to comply with integration and documentation procedures and standards.
• Will coordinate with offsite Project Managers and engineers conveying needs/issues to ensure appropriate tests, equipment and results are obtained.
• Will submit daily reports to Project Manager, Installation Supervisor and appropriate individuals to maintain open and timely communication updates regarding integration process when instructed to do so.
• Will work from written and/or verbal instructions.
• Will communicate scope to additional installation personnel. 
• Will be required to perform initial system functional checks identify problem areas and affect calibration adjustments.
• Will be required to read and understand system flow documentation and amend such documents to reflect the “as built” system.
• Will train others on operational function of installed systems when applicable.
• Must have a professional appearance while interacting with the client.
• Must supervise daily work efforts of other installations personnel and additional sub-contractors specific to achieving project completion and maintaining quality when applicable.
• Outside vendors and contractors: Must supervise work details of outside contractors to ensure quality system requirements are met.
• Interacts with customers with regard to post market surveillance activities.
• Is responsible for staying current on all assigned training. 
• Other duties as assigned by Project Manager, Installation Supervisor, and Regional Integration Service Manager.
• Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met.

Physical requirements

• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Must be able to review printed materials.
• Must have demonstrated fine motor skills.
• Must have an aptitude to use sophisticated test and office computer equipment (e.g. calculator, PC, telephone, Broadcast test and measurement equipment etc.).

Mental requirements

• Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment.
• Must be able to improvise based on environmental/infrastructure needs.
• Must be able to follow and explain detailed instruction and inspection procedures.
• Must be able to complete detailed documentation accurately.
• Must be able to identify issues outside scope of project and refer to appropriate individuals.
• Must be able to travel 90% to 95% of the time and arrive to job site as specified by Project Manager/Installation Supervisor. 
• Must be able to work in a fast pace, independent environment and use good judgment. 

Skills/Experience required

• Intermediate PC and appropriate application skills.
• Intermediate math and technical writing skills.
• Excellent problem solving skills.
• Excellent interpersonal communication skills.
• 0-2 year related technical experience.
• Must be of high morals and strong character. 
• If lacking a degree, demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, hammer, wrenches, strippers, crimpers, etc.), power tools, and test equipment (e.g. data loggers, strip recorders, micrometers, voltmeters, waveform/vectorsopes, etc.).
• If lacking a degree, basic mechanic tool use for mounting and adjusting ceiling mounted equipment (Booms, Flat Panel arms and Surgical Lights)
• If lacking a degree, established talent for cable management and connection techniques.
• If lacking a degree, must be able to interpret A/V/control system flow schematics.
• If lacking a degree, experience with interpreting schematics diagrams.
• If lacking a degree experience, with large scale integration techniques.