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Division Director, Sr. (Division of Family Services) #W0246

Virginia.gov
G - K, Henrico, Virginia, United Statesfull_timeVerifiedPosted 22 Nov 2025
💰 $170,000/yr

About the role

Title: Division Director, Sr. (Division of Family Services) #W0246

State Role Title: Gen Admin Manager III

Hiring Range: Up to $170,000/yr. (commensurate with experience)

Pay Band: 7

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services (VDSS), Division of Family Services is currently seeking a Division Director Sr. The Family Services Division Director position reports to the Assistant Deputy Commissioner of Community Services and participates as a member of the Leadership Team to fulfill division and agency objectives as established by the Commissioner and the Executive Team. This senior leadership position is responsible and accountable for the core responsibilities related to the program management, workforce management, and financial management of the Family Services division and provides operational and strategic direction to multiple functional areas including Protection, In-Home, Permanency, and Operations. The Family Services Division Director oversees division-wide operations and has authority and responsibility for the strategic direction of the division’s mission and the outcomes of division performance.

This position oversees comprehensive Protection, In-Home, Permanency and associated fiscal and business operation programs in alignment with the strategic goals of the agency, directs and manages the staff of Family Services, including supervision and development of direct reports, manages and ensures the integrity of the division’s budget, and works in conjunction with the Deputy Commissioner or Commissioner on the division’s legislative, budgetary, and strategic planning processes.

The Division Director Senior position may be distinguished from the Division Director position based on the division’s complexity, size, span of control, budgetary responsibility, consequence of error, organizational impact, decision-making authority, and the scope of duties assumed.

A. Complexity
The Division Director Senior has a high degree of independent judgment in the management of the Division of Family Services to ensure children in the Commonwealth are safe, achieve permanency, and have improved well-being. There is a high degree of independent judgment in ensuring that programs are operated in compliance with state and federal regulations and laws. High level of complexity requiring analysis of varying data, child welfare programs, legislative and regulatory changes, and multiple federal and state-level budget funding sources.

B. Division Size
142 Full-Time Employees (FTE)/40 Wage Employees/30 Contractors

C. Span of Control
The Division Director Senior directly supervises senior leaders within the Division including Assistant Directors, special project managers and a budget manager along with an administrative specialist. This position is responsible for the influence and motivation of 250 people with

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