Production Associate - High End

Job DetailsJob Location: Harrisburg - Harrisburg, PA 17111Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Retail**COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

PURPOSE OF THE ROLE:                

The High-End Associate is responsible for identifying, researching, processing, and merchandising potential high-end product including, but not limited to jewelry, antiques, and/or collectables.  Our culture assumes we can count on one another, engage humbly with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.  

 

KEY RESPONSIBILITIES:


Review and Pricing – Accurately and efficiently sort, clean, review, and price all items as high-end and/or collectible (including, but not limited to jewelry, shoes, accessories, clothing, bric-brac, toys and electronics). Ensure that product provided to the retail area for sale meets the quality standards of the department. Understand the types of product, current promotions or trends, and pricing standards of the area to improve sales figures.
Merchandising – Merchandise product in the High-End area, replenish the sales floor, and transport merchandise to where it is needed on the sales floor when needed. Work with their direct report on visual merchandising of items that are classified as higher dollar High-End. Work closely with the Retail Department to help keep to the merchandising standard for the department.
Communications – Partner with the Warehouse and Production Associates to identify High-End or collectable goods. Work with High-End Leads on higher dollar items for possible higher dollar price point or items needing review, in-store auction, or transfer to another location. Participate in development meetings with fellow High-End Associates and Leads.
Planning – Work with a degree of flexibility and responsiveness to meet department needs. Be able to work under time constraints to produce unit goals for production standards and sales. Keep up with weekly tag rotations, rag out times, and markdowns schedules.
Retail & Customer Service – Provide assistance on the sales floor and High End area with customer questions, showcasing, and ringing up the customer if needed. Seize every opportunity to engage the customer in order to provide a great shopping experience and to deter theft.
Compliance – Comply with CommunityAid’s Employee Handbook and any other established standards, policies, and directions from Management.
 


PRODUCTION STANDARDS:





Task


Pieces per Hour




High-End


15-17





 

CORE COMPETENCIES:


Embrace, exemplify, and endorse CommunityAid’s 12 Core Behaviors
Strong communication abilities, with an emphasis on clarity and listening
Critical thinking and problem solving in a fast-paced environment
Clear understanding of product classifications and pricing
Skilled at planning and adjusting for current, new, and requested changes 
Emotional intelligence, interpersonal relations capacity, and a positive attitude
Ability to build relationships between co-workers, customers, and management
Strong visual merchandising skills that show an ability to adjust product and flow quickly
Maintain a clean and organized working environment


QUALIFICATIONS:                                                                        


Can read, write, and speak English with proficiency
Operate effectively in a professional work environment. Sensitive to handling items, being highly organized, and prioritize work within strict standards, time frames, and expectations
Experience selling, collecting, and/or merchandising jewelry, antiques, collectibles, and/or high-end product preferred
Adherence to consistent attendance and weekly hours expectations defined by employee’s DoL status (full-time/part-time/seasonal)


PHYSICAL REQUIREMENTS:


Ability to frequently lift and carry 21 to 35 pounds
Ability to occasionally carry up to 50 pounds
Ability to push and pull up to 20 pounds
Ability to stand for extended periods

Qualifications