Partnership & Community Engagement Intern - Hybrid: Remote in Boston area with 2 days in office

Organizational Summary

Contraceptive care is basic health care. Yet too many patients in the U.S. struggle to access the care they want, when they want it. 

A national nonprofit founded in 2014, Upstream USA partners with healthcare organizations to provide free training, education, and technical assistance to improve their contraceptive services and meet their patients’ needs – at no cost to them. Over ten years, we’ve supported 200+ healthcare partners (including primary care practices, federally qualified health centers, health systems, and more) with a transformative approach that empowers patients to access the contraceptive care where they already receive most of their healthcare. We’re on a path to partnering with health care organizations that collectively serve 5 million patients by 2030.

We do not accept funding from pharmaceutical companies or the government. Our work is made possible by generous support from venture philanthropy. That privilege comes with high expectations about growth and scale and a focus on measurable outcomes and impact. 

We’re a 2023 Audacious Project recipient that continues to garner attention from many leading publications, including Harvard Public Health, Bloomberg, MedPage Today, Baltimore Sun, the Fresno Bee, and WBUR. We welcome individuals interested in career opportunities, partnerships, or philanthropic endeavors seeking additional information to visit our website (www.upstream.org) or email us at info@upstream.org.

Position Summary

As a Partnerships & Community Engagement Intern on our Partnerships & Community Engagement team at Upstream, USA, you will have the opportunity to gain hands-on experience and contribute to various aspects of the Partnerships & Community Engagement function. You will work closely with members of our Partnerships & Community Engagement team to support their effort to recruit new partners to achieve scale goals. This internship offers valuable learning opportunities and exposure to the dynamic fields of sales, relationship management, and growth with the opportunity to gain visibility and hands-on experience in the key operational areas listed below. Availability to commit to 40 hours per week for the duration of the internship is preferable.

Essential Duties and Responsibilities

Administrative Support

• Provide administrative support to the Partnerships & Community Engagement team, including maintaining records, updating databases, and preparing related documents.
• Assist in creating and maintaining Partnerships & Community Engagement records in Salesforce.
• Prepare materials such as pitch decks or one-pagers for sales meetings and follow-up email communications.
• Update, organize, and maintain files and folders within Google Suite.
• Order supplies and support off-site logistics for meetings, conferences, and site visits.
• Attend internal and external meetings, taking minutes and tracking follow-up items, as needed.

Account Research

• Use publicly available data to research healthcare organizations and provide sales team members with the most up-to-date information about those organizations.
• Create relationship and systems maps to support ongoing recruitment/sales efforts.
• Research cultural and geographical context, as needed.
• Liaise across teams to ensure relationship owners are kept abreast of account research and communications.
• Communicate research findings to all interested parties.
• Additional duties as assigned

Required Education, Experience, Knowledge, Skills and Ability

Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration.

• Detail-ori