Patient Care Coordinator (Orthopedic Surgery)

General Information

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Work Location: Santa Monica, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00AM-5:00PM Posted Date 09/10/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26540

Primary Duties and Responsibilities

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The UCLA Santa Monica Hospital is looking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support. Primary duties include:

• Front desk duties (triage calls, greet and check-in patients)
• Responsible for patient interviewing and encounter registration
• Scheduling and confirming patients appointments
• Obtaining all financial and demographic information from patients
• Accurately encounter patients utilizing proper Care Connect functions
• Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability
• Verifying insurance benefits and accurately record benefits for finance review
• Reviewing accounts for change in status and re-verify benefits and/or authorization
• Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
• Other duties as assigned

 Salary range: $30.36/hr - $43.49/hr

Job Qualifications

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Previous experience in a medical office settingWorking knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulationsKnowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applicationsSkill in performing basic arithmeticAbility to work independently and exercise appropriate decisions with minimum supervisionStrong communication skills to interact with persons of various social, cultural, economic, and educational backgroundsExperience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the publicSkill in organizing and prioritizing assignments