Manager, Healthcare Sales

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Location

Central US: Illinois, Maryland, Michigan, Ohio, Virginia.

Must reside within the Central territory.

Specialty

Must have prior success focusing on Hospital and Healthcare Systems products and application sales.

Position Summary

Leads, inspires, controls, organizes and directs both the tactical and strategic activities. Manages sales of the organization's products or services.

Responsibilities

• Ownership and responsibility of the district revenue and forecasting.
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments).
• Ensure that sales staff achieves their forecasts, follows company guidelines/practices/policies, and provide timely development plans to correct for underperformance.
• Responsible for ensuring that all documentation tools (ie Salesforce.com) is completely utilized, updated, and compliant with company policies and practices.
• Develop, implement and monitor of the district business plan to meet assigned budget.
• Responsible for the recruitment, development, retention and management of the district sales team.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Responsible for ensuring that Illumina’s commitment to customer satisfaction is performed, delivered, and constantly improved.
• Coordinate and/or supervise technical/sales/administrative training for the district sales team.
• Ensure that Illumina’s values are followed by all staff.
• Monitor, assist, set standards, and evaluate the district sales team performance utilizing Illumina’s performance management tools.
• Establish territory quotas and achieve the quarterly and annual sales and profit plan as assigned.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets.
• To ensure a high level of liaison with other departments (e.g., Marketing, Customer Solutions) and local sales team & staff to ensure coordination of activities and understanding of common goals.
• Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

• A minimum of 8+ years of sales experience in the Clinical Diagnostics, Hospital/Healthcare, and Life Science industry.
• A minimum of 1-3 years of sales management experience in the Clinical Diagnostics, Hospital/Healthcare, and Life Science industry.
• A solid understanding genetics, genomics and molecular pathology.  
• Strong competency in working in a matrixed environment.
• Strong knowledge of the local clinical testing and genomics landscape.
• Sales experience in capital equipment, clinical and molecular diagnostics.
• Must be able to engage with all stakeholders (external and internal) at a high level.
• Ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills

Experience/Education:

• Typically requires a Bachelor’s degree and a minimum of 8 years of related experience, with 1-3 years of Management experience.
• Managers at this level may become involved in elevated issues arising from daily activities.
• Applies broad management, functional expertise/knowledge to subordinates managers and staff members.
• Will have developed key relationships with hospital and healthcare customers across all relevant functional areas.  

#LI-REMOTE

The estimated base salary range for the Manager, Healthcare Sales role based in the United States of America is: $129,400 - $194,000. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most can