Director of Digital Engagement and Partnerships

Career Category

Medical Affairs

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director of Digital Engagement and Partnerships

What you will do

Let’s do this. Let’s change the world. In this pivotal role, you will lead our digital engagement strategies, leveraging cutting-edge technologies and evidence-based approaches to enhance patient engagement, healthcare provider collaboration, and digital education. Your work will redefine how we educate and empower patients while fostering impactful relationships with healthcare providers.

Amgen is a global biotechnology leader dedicated to transforming the lives of patients through innovative treatments and advanced research. Our mission is to serve patients by advancing science and delivering breakthrough medicines in areas of high unmet medical need.

We are seeking a dynamic and visionary Director of Digital Engagement and Partnerships who will drive initiatives in patient digital education, engagement, and healthcare provider collaboration. This leader will spearhead strategies rooted in implementation science, bridging gaps between technology, education, and clinical practice to elevate patient care and outcomes. Reporting to the Associate Vice President of Digital Medicine, this role is central to our mission of improving lives through innovation.

Key Responsibilities:

• Oversee development and implementation of a patient-centric digital education platform focused on ensuring accessible, personalized, and interactive learning experiences
• Lead strategies to engage patients through innovative platforms, including apps, social media, and virtual communities, to support health literacy and adherence to care plans
• Drive initiatives that integrate patient-reported outcomes (PROs) and real-world data (RWD) into engagement strategies
• Strengthen two-way communication channels between healthcare providers and patients through advanced digital technologies, promoting collaborative decision-making and improved care delivery
• Support investigator-initiated research efforts to evaluate impact of digital technologies on drug development and clinical care
• Lead cross-functional efforts to apply implementation science principles to scale digital engagement programs effectively across diverse populations and settings
• Evaluate the effectiveness of digital education and engagement tools through robust analytics and translate findings into actionable improvements
• Collaborate with internal and external stakeholders to identify best practices for integrating digital tools into patient and provider engagement strategies

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Director of Digital Engagement and Partnerships we seek is an experienced leader with the following qualifications. They will also embody the Amgen leadership attributes which are:

• Inspire: Create a connected, inclusive, and inspiring work environment that empowers talent to thrive.
• Accelerate: Enable speed that matches the urgency of patient needs by encouraging progress over perfection.
• Integrate: Connect the dots to amplify the collective power of Amgen to drive results for patients, staff, and shareholders.
• Adapt: Lead through change by adapting to an ever-changing environment and defining a clear course of action to deliver results.

Basic Qualifications:

Doctorate degree and 4 years of experience focused on strategic partnerships in digital health in the biopharmaceutical industry or equivalent health sciences field.

Or

Master’s degree and 8 years of experience focused on strategic partnerships in digital health in the biopharmaceutical industry or equivalent health sciences field.

Or

Bachelor's degree and 10 years of experience focused