Community Manager

Help us to increase the number of successful products in the world!

• 🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.

• 🎤 Interview process: 1) Culture screen w/ Coua (30mins), 2) Technical screen w/ Joe (30 mins), 3) Small team screen w/ James H. (45mins) 5) SuperDay (8-10 hours) Read more about our interview process.

• 🖥️ Team: Customer Community

• 💼 Manager: Joe Martin

• 💰 Compensation: Please check our compensation calculator.

• 🦔 Read more about how we hire and how we think about Diversity & Inclusion.

About PostHog

PostHog helps engineers build better products. We are a single platform to analyze, test, observe, and deploy new features. We give engineers product & web analytics, session replay, feature flags, experiments, a CDP, SQL access, and a data warehouse… and there’s plenty more to come.

PostHog was created as an open-source project during Y Combinator's W20 cohort and had the most successful B2B software launch on HackerNews since 2012 - with a product that was just 4 weeks old. Since then, more than 70,000 companies have installed the platform. We've had huge success with our paid upgrades, raised $27m from some of the world's top investors, and have shown strong product-led growth - 97% driven by word of mouth. 

We're growing quickly but sustainably - we're default alive, averaging 10% monthly revenue growth, with >$10m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.

What we value

• We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.

• We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.

• Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.

Solve big problems - we haven't built our defining feature yet. We are all about acting fast, innovating, and iterating.

Who we’re looking for

We’re not entirely sure! This is our first time hiring someone in this role, so we’ll need you to help us work it out with us. But we’ve got some ideas…

Your mission is to help get more people in relevant communities to hear about PostHog. We’ve built a really strong word-of-mouth engine so far, and now we want to augment that by increasing awareness of PostHog in the places where our (potential) users like to hang out, like YouTube, Reddit, and Twitter.

You’ll be a key voice of PostHog in these communities and will be regularly talking to people across various channels, so representing PostHog in a genuine way in k