Business Operations Process/Sales Analyst - Treasury & Payment Solutions

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

RESPONSIBILITIES

This Business Operations Process/Sales Analyst is responsible for conducting business process and systems analysis to identify opportunities to improve end‑to‑end data/workflows, tools, and operating models. This includes evaluating existing processes, systems, and data workflows to identify opportunities for improved efficiency and creating corresponding solutions such as automated applications (Power Apps), workflow automation (Power Automate), and conversational AI agents/chatbots (Copilot Studio). Acting as a liaison between business stakeholders and technology partners, the role helps translate operational needs into practical solutions, supports system enhancements (if applicable), and contributes to scalable, well‑documented processes that improve transparency and efficiency.

This position is also responsible for reviewing and interpreting sales data and analyzing detailed pricing information with precision, while also serving as a general business analyst focused on improving workflows and operating efficiency. Strong communication skills are required to effectively partner with all levels of management and members of the sales teams. The individual in this role must be able to identify trends, recommend solutions, and ensure all work is properly documented in compliance with established policies and procedures.

BASIC QUALIFICATIONS

- Typically five or more years of related work experience.

- Bachelor’s degree or equivalent work experience.

PREFERRED SKILLS/EXPERIENCE

- Experience and interest in leveraging automation and AI‑enabled tools to improve business processes and operating efficiency.

- Demonstrated experience with automation and AI‑enabled process efficiency tools (e.g., Power Apps, Power Automate, and Copilot Studio).

- Strong analytical skills with the ability to review and interpret detailed data for extended periods.

- Background in Treasury Management and familiarity with related products.

- Experience with cloud‑based Customer Relationship Management (CRM) platforms (e.g., Salesforce).

- Experience with content and document collaboration platforms (e.g., SharePoint).

- Ability to manage multiple tasks, projects, and deadlines simultaneously in a fast‑paced environment.

- Strong proficiency in Microsoft Office applications (e.g., Excel).

- Effective verbal, written, and presentation communication skills.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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