Field Application Engineer

Luminar is a global automotive technology company ushering in a new era of vehicle safety and autonomy. For the past decade, Luminar has built an advanced hardware and software/AI platform to enable its more than 50 industry partners, including the majority of global automotive OEMs. From consumer vehicle programs with Volvo Cars and Mercedes-Benz to technology partnerships including NVIDIA and Mobileye, Luminar is poised to be the first automotive technology company to enable next-generation safety and autonomous capabilities for global production vehicles. For more information please visit www.luminartech.com.

Team Overview

The Field Application Engineer (FAE) will with work closely with Business Development, Product, Engineering, and Manufacturing to provide pre- and post-sales technical customer support. An FAE at Luminar must have excellent presentation and communication skills and be capable of mastering the operation and expert use of the Luminar lidar sensor and corresponding software tools. This position requires regular customer interaction via email, virtual meetings, and face-to-face customer visits across the world.

Responsibilities

• Provide/manage expert product demonstrations (HW & SW)
• Pre-sales technical knowledge support for Business Development Managers in customer
  meetings
• Facilitate customer understanding of technical specifications of all products, HW & SW
• On-boarding and ongoing customer training (HW & SW)
• Technical customer support and limited project management
• Garner market insights from customer visits, present to organization
• Support RFI and RFQ responses
• Act as technical liaison between BD and rest of organization
• Provide internal technical training
• Competitive and Market Expertise
• Install and configure sensors to perform troubleshooting and resolve issues.
• Provide technical support to customers to resolve integration issues

Minimum Qualifications

• B.S. in relevant field (Computer Science, Physics, EE, etc)
• Ability and willingness to routinel present highly technical information to an expert audience
• Familiarity with computer languages and data processing (e.g. C++, Python, Matlab)
• Understanding of AV technologies including sensors, the AV stack, and perception
• Experience developing materials for customers and conducting training
• Advanced knowledge of Linux and Windows
• Experience in automotive space
• Experience with lidar
• Ability to travel worldwide

Preferred Qualifications

• M.S. in relevant field
• Extensive experience in software and/or hardware (pre/post sales) technical support specific to Luminar lidar and software products

   

 

Luminar is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, ancestry, national origin, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other characteristic protected by applicable federal, state or local laws. We will make a reasonable accommodation for any qualified applicant with a disability, provided that the individual is otherwise qualified to safely perform the essential functions of the job with or without accommodation and that the accommodation would not impose an undue hardship on the operation of our business. Please let us know if you believe you require reasonable accommodation, or if you would like assistance to complete an application or to participate in an interview at the company.

 

At Luminar, your base pay is one part of your total compensation package. This role pays a base between $127,000 and $178,000 per year. Within this range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. You will also be eligible to receive other benefits including: equity in the form of restricted stock unit awards, comprehensive medical and dental coverage, 401k plan, life and disability benefits, flexible time off, paid parental leave, and tuition reimbursement for formal education related to advancing your career at Luminar. The specific programs and options available to an employee may vary depending on date of hire and schedule type.

*Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.