Customer Engagement Coordinator

About the Position

We’re expanding our Customer Experience team with a Customer Engagement Coordinator who will support the planning, coordination, and execution of client experiences across the organization. This role will work closely with the Customer Experience team and Business Development partners to assist with offsite client events, Behind the Bolts tours, gifting initiatives, and the behind-the-scenes operations that ensure every experience runs smoothly.

This position is ideal for someone who is highly organized, proactive, and eager to contribute across a variety of initiatives rather than owning a single function. You’ll play a key supporting role in bringing Power Design’s client experiences to life while helping maintain organization, consistency, and brand alignment.

Position Responsibilities

• Assist in the planning, coordination, and execution of offsite client-facing events across key markets, supporting logistics, timelines, and on-site needs.
• Manage client-facing logistics such as invitations, RSVP tracking, itineraries, transportation coordination, and day-of support.
• Conduct pre-event recon and preparation, including transportation options, hotel needs, venue logistics, and overall event planning.
• Computer setup and testing software for all Behind the Bolts tours.
• Assist with vendor coordination, sponsorship support, and ensuring services align with Power Design standards.
• Coordinate sprinter requests and transportation needs for client visits and Customer Experience events.
• Provide general organizational and administrative support to keep Customer Experience operations running efficiently.
• Completing and submitting expense reports related to Customer Experience initiatives.
• Support day-to-day apparel store operations, including store organization, inventory upkeep, and order coordination.
• Help track gifting and swag usage, maintain records, and support budget reporting.
• Assist the Business Development team with administrative support and special projects as needed.

Here’s What We’re Looking For

• 1–3 years of experience in events, marketing, business development, administrative support, or similar roles—preferably within the construction industry (internship experience welcome).
• Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles.
• Eagerness to learn and grow.
• Comfortable networking and building relationships in professional and social settings.
• Highly organized, self-motivated, and proactive.
• Ability to travel for events or meetings.

Benefits and Perks

• Competitive salaries offered
• Exciting, award-winning workplace culture focused on employee appreciation, recognition, and fun
• Comprehensive medical, dental, vision, life insurance, and Flexible Spending Accounts (FSA) options offered
• Short and long-term disability plans
• 401k with company matching available
• Paid time off and company holidays provided
• Discounts to a variety of services, mental and physical wellness resources, free Care.com membership, and other perks given to all Power Design team members

At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide