Senior Coordinator, Business Processes
On LocationAbout the role
ON LOCATION
On Location (OL) is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), FIFA, NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates several of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc., a premium sports and entertainment company.
The PNC Team
The Planning & Coordination (PNC) team ensures the successful delivery of the OL promise to clients and guests over time and at scale.
We oversee the comprehensive planning & coordination across all functional areas to ensure OL is on time, on budget, operating efficiently & effectively, and delivering exceptional experiences at the Olympic Games.
We build the program playbook and planning processes, foster collaboration & communication across functions, optimize resources, standardize & scale business processes, and continuously learn & improve our ways of working program by program.
The Role and What You’ll Do:
The Business Process Documentation Coordinator writes, edits, updates, manages, and maintains a variety of internal documents, ensuring our documentation is accurate, accessible, and up to date.
In this role, you will:
Support in the documentation of planning and process development to bring Olympic Hospitality to market across destinations globally, while working closely with internal teams and external providers to ensure key processes are developed and followed.
Assist in the pioneering and scaling of Olympic Hospitality policies and procedures, as well as researching and implementing new documentation technology systems for the global organization.
Assist in the development as well as oversee the maintenance and evolution of the Olympic Hospitality Operational SOP Manual.
Support in the development and maintenance of the Olympic Hospitality project management tool across properties and functions.
Support in the development and maintenance of cross-functional process data flows using Airtable
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