IT Communications Network Tech II/III/Senior

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

 

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

 

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

The IT Communications Network Technician II/III/Senior is responsible for the installation and maintenance of organization-owned facilities, telecommunications and physical security systems including regular and emergency repair, testing and inspecting all facilities and equipment

Minimum Requirements

Level II

• Associate degree in electronic technology and 2 years related experience and or equivalent combination of education and experience. 

• Proficient in electric and/or electronic theory, along with a general knowledge of math and science necessary to support various radio, telephone, physical security and telecommunications systems. Understanding of AC/DC theory and grounding practices. Functional knowledge of radio, telecommunications and physical security systems, installation practices and troubleshooting methods. Fundamentals in internet protocols (IP), basic networking, Ethernet functionality.

• Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered

Level III

• Associates degree in electronic technology and 7 years related experience and or equivalent combination of education and experience.

• Comprehensive knowledge and skills in performing installation, testing, maintenance and repair of radio, telecommunications, physical security, telephony, data/IP networking and computing systems. Demonstrated proficiency or certification (CCNA or equiv.) in IP routing, switching and Ethernet functionality. Possess an effective understanding of electronic theory and circuit analysis.

• Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered 

Level Senior

• Associates degree in electronic technology and 10 years related experience and or equivalent combination of education and experience.

• Advanced knowledge and skills in performing installation, testing, maintenance and repair of radio, telecommunications, physical security, telephony, data/IP networking and computing systems. Demonstrated proficiency or certification (CCNA or equiv.) in IP routing, switching and Ethernet functionality. Possesses strong organizational, planning, and communications skills, both verbal and written. Has an extensive understanding of electrical systems, electronic theory and circuit analysis. Comprehensive knowledge and experience in telecommunications system architecture

• Position requires individuals to be capable of operating 4X4 vehicles w/ standard transmissions on primitive roads where extremes of desert heat and high altitude snow and/or ice may be encountered.

 

Major Accountabilities

Preferred Special Skills, Knowledge or Qualifications:

• Knowledge of service offerings; customer service principles; various computer software applications, PCs, operating systems, and other computer-related technologies.
• Ability to install chains; operate or utilize a variety of other types of snow equipment such as snowcats, snowmobiles, and snowshoes depending upon area of assignment; and work at remote locations
• Previous work experience requiring mechanical aptitude and the safe usage of common hand tools.
• Familiarity in Drafting or Computer Aided Drafting (CAD)
• Supervision of tower work crews to ensure safe work practices and quality installations.
• All technicians are expected to be available for call out 24/7days a week and to be able to work out of town or outside of primary reporting area.

1) Under no supervision, perform construction, maintenance and repair work on all types of radio, telecommunica