Bike Officer, Security

YOUR MISSION (The Job Description)

The Bike Officer must be friendly, courteous, and levelheaded always, yet fair and firm in solving potential problems or guest concerns. Must be able to work under the guidance, leadership and direction of the Shift Manager, Lead/Supervisor and dual rate Lead. Must be able to work with minimal supervision. Must be able to perform essential duties in a satisfactory manner. The requirements listed are representative of the knowledge, skills, and/or abilities required. The Incumbent in this position is responsible for assisting in all aspects of the casino activities for the Virgin Hotel Las Vegas in accordance with corporate policy and Nevada State regulations. Must possess mathematical skills, ability to observe and remember details, follow direction effectively and communicate in English. The Incumbent maintains a patient, friendly demeanor, possesses effective listening skills, and has a proven record of good judgment. The Incumbent is responsible for the protection of property, community policing, parking and traffic, crime prevention and service training. The Incumbent in this position is responsible for maintaining good public relations, and assisting guests and Team Members as needed.

Qualifications

THE NITTY-GRITTY (The Essential Job Duties) Including but not limited to:

• Always maintain order of the property
• Patrol of the property and perimeter on bike and/or vehicle to ensure safe environment including traffic enforcement, emergency response, security enforcement, etc.
• Coordinate and provide for the delivery of emergency services to the property
• Assist in the coordination of some set-up and patrol of special events as required
• Assist games and slots department in removing drop boxes
• Report unsafe or hazardous conditions throughout the property
• Ensure proper detainment procedures and detainment techniques are clearly understood and carried out in accordance with civil / criminal laws and company policy and procedures; assist various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed
• Familiarity with various driver licenses and identification cards, and check identification of all people who appear to be under 21 years of age
• Compose accident/incident reports. Obtain statements, witness statements, surveillance requests, and required documents for reports when necessary
• Operate company vehicle in a safe manner
• Assist the casino management team in implementing and monitoring emergency procedures ensuring property and safe handling of such emergencies as fire, flood, or bomb threat
• Ensures a safe and secure atmosphere/environment for guests and Team Members, and conducts themself in a professional, courteous, and responsive manner which reflects positively of Virgin Hotels Las Vegas
• Assist sick or injured guests or Team Members
• Perform other duties as assigned

REGULATORY AND COMPLIANCE RESPONSIBILITIES:

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by Virgin Hotels Las Vegas
• Perform the duties described in compliance with local laws and regulations
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Consult internal control procedures and policy manuals for guidance
• Report illegal activity to the appropriate levels of management

WHAT IT TAKES (The Qualities We Look For)

• Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments
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