Strategic Account Executive

Overview

Now is the time to join us! 

 

We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Responsibilities

Who are you?

 

In the role of Strategic Account Executive, your primary responsibility is to drive annual revenue growth through renewal of existing contracts and expansion of additional populations/lines of business, products and services; the portfolio is focused on current Health Plan Administration clients (i.e. TPA, benefits administration, stoploss, payment integrity, analytics, clinical care management).Annual revenue growth goals determined annually by Personify Health Leadership.

 

In this role you will wear many hats, but your knowledge will be essential in the following:  

 

To fulfill your responsibility, you will be held accountable for the following:

• Build rapport and establish credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge and diligent preparation
• Proactively identify and understand client objectives, challenges and leadership priorities, confidence in regulatory issues that affect benefit plans, uncover barriers and develop actionable, client specific strategic plans to ensure Personify Health is aligned to support and maximize client satisfaction, success and ROI
• Ownership of reliable revenue and expansion targets that translate your deep relationships into material value and ARR growth.  This includes supporting all aspects of complex renewals and expansion sales efforts, including Salesforce pipeline management, RFP proposal, negotiations and contract oversight.
• Support positive client satisfaction and provide oversight for any proactive action plans required to maintain positive scores and secure reference ability for your clients
• Development and delivery of presentations supporting primary responsibilities; business reviews including deriving insights from data and helping clients plan future direction with insights into their health claims, executive reporting and strategic planning, product capability and roadmap overviews, research and thought-leadership presentations.
• Monitor and confirm all client contractual obligations are being met and communicate any contractual risks to appropriate Personify Health management
• Ongoing and consistent leadership and internal stakeholder communications regarding client feedback, status and strategic action plans for your book of business

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

What you bring to the Personify Health team:

 

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Bachelor’s degree or equivalent in related discipline
• 8+ years’ experience of sales and/or client success roles in health insurance, employee benefits, healthcare industry or related field
• TPA experience
• Solid understanding of employee benefits and managed care products, self-funded business and the labor community, pharmacy and stop loss underwriting and pricing disciplines.
• Proven to develop and maintain a high level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
• Proven ability to handle complex situations, deliver renewals, increase lines of business on existing clients
• Direct experience with client management, benefits strategy management, data-analytics, health promotion research or related sales experience required
• Excellent knowledge and skill using Microsoft Office Suite and Salesforce

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Strong Business Acumen: Knows how businesses work; knowledgeable in current and possible future practices, trends, benchmarks, and information affecting portfolio business and organization and can translate that to the client's business. Knows the competition; is aware of how strategies and tactics work in the marke