SAP Operations Adoption Associate

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

 

What you’ll do

 

 

Drive Adoption Across the PE Portfolio

• Support marketing strategies to increase engagement with PE services and innovation topics
• Support the adoption of strategic services and innovation offerings at Premiums Services Americas customers & Max Success Plan
• Involved in campaigns across digital, social media, and a mix of virtual and in-person channels

 

Event Strategy & Execution

• Support the planning and execution of major customer-facing events, including SAP Sapphire, MaxAttention Forums across the Americas, and the MaxAttention Summit in Germany
• Coordinate end-to-end event logistics, including communications, landing pages, registration tracking, on-site readiness, and post-event follow-ups
• Manage stakeholder communications and event registration processes to ensure seamless participation, alignment and engagement
• Support the planning, delivery, and follow-up for both regional and global PE events with a strong focus on measurable impact – tracking key outcomes such as customer attendance, engagement, follow-up actions, and solution adoption progress

 

Innovation Workshops Support

• Coordinate the delivery and structured follow-up of Max Attention Innovation Workshops in collaboration with SPMs, TQMs and Americas Delivery Hub
• Support SPMs & TQMs to by enabling consistent communication, documentation and follow-up motion that help drive customer engagement around innovation topics as part of the broader Premium Engagement strategy
• Create workshops invitation templates, messaging frameworks, and targeted outreach materials to ensure consistent and scalable communication.
• Support re-engagement strategies, and structured content plans that reinforce workshop objectives and drive follow-through on customer actions
• Support the maintenance the measurable impact by ensuring workshops include clear objectives, defined follow-up steps, and mechanism to track customer progress and engagement.

 

Tool Adoption & Internal Enablement

• Support adoption of internal tools (e.g., CALM for Services Issues & Actions), ensuring tool hygiene, data quality, and operational alignment
• Create and maintain internal templates, communication assets, and documentation to streamline processes

 

Stakeholder & Community Engagement

• Support SPMs, TQMs & Americas Delivery Hub, and global leads to support customer-specific requests, innovation alignment, and communication strategies
• Build and maintain engagement platforms (e.g., Teams communities) to enable communication and knowledge sharing across the SPM & TQM colleagues
• Manage collaboration platforms for effective cross-team coordination and internal enablement

 

What you bring

 

• Proven ability to manage digital, social, virtual, and in-person engagement channels
• Bring deep familiarity with SAP Services strategy and hands-on knowledge of PE delivery models to ensure alignment and relevance across all activities
• Strong experience organizing and executing global events with both internal and external stakeholders
• Skilled in working across global teams, time zones, and all levels of seniority
• Familiar with SAP tools and systems (e.g., CoPilot, Joule, Teams, CALM, HEP, Excel, PowerPoint, Adobe) and reporting mechanisms
• Highly organized with strong project management skills and sharp attention to detail
• Proactive, resourceful, and results-driven with a “can-do” attitude
• Innovative mindset with a passion for introducing new ideas and improving internal processes
• Comfortable mu