DreamHack Atlanta Event Staff / Festival Operations

DreamHack creates an arena where you can come to connect, explore, win, play a part, and be yourself through a gaming lifestyle experience. Our immersive gaming festivals feature everything gaming under one roof and the community is invited to experience our LAN parties, top tier & grassroots esports, see the best cosplayers and their works, meet their favorite content creators, and enjoy everything from arts, screenings, and live music, to the latest games in our expo. We create worlds where the gaming community comes to life.

It’s time for Atlanta to experience our out-of-this-world gaming festival, and we need your help. Our team jumps in at a moment’s notice and does so with grace and poise. If you wanted to be a DreamHack Dino when you grew up, you have found your team. Let’s go!

We are hosting our DreamHack Atlanta event on October 4th to October 6th 2024 and are looking for temporary event staff to assist from Thursday, October 3rd to Sunday, October 6th 2024. Please note this is a temporary position for the duration of the festival only and that you need to be available for all 4 days.

If you’ve already worked a DreamHack before and/or prefer to work in a specific area, make sure to specify in the Cover Letter section of your application.

• Area Supervisors - Support area managers in the execution of the area; responsible for the management of all operations and crew in an area; maintain a leadership role within the festival operations. Area supervisors must have experience working for DreamHack in the past and will be selected based on experience working with DreamHack Festivals and their respective areas.
• Area Shift Lead - Help lead festival crew members in a designated area or job; can include helping to solve customer issues, making sure everything is in place for the current team and team coming in after, leading in cleaning before/after the area opens; each area will define exact responsibilities. Shift Leads must have experience working for DreamHack and will be selected based on experience working with DreamHack Festivals and their respective areas.
• General Festival Crew - Show up on time for shifts and come ready to work; be adaptable and willing to work with the team, remain solutions-based and provide guest service to both internal and external stakeholders. Provide support to their assigned area(s) and provide all festival guests the ability to experience DreamHack.

We have opportunities in the following areas:

• Community Team -  DreamHack's Community consists of the Artist Alley, Chill Zone, Charity/DreamBig initiatives, Community Gatherings, the Indie Playground, and more! You will help support all layers of our DreamHack community, ensuring that all vendors and guests get to enjoy the highest level of care we can provide. You will help provide those individuals who support the DreamHack vision the opportunity to see the community in action and support the IRL activities taking place in the festival.
• Cosplay Lounge, Competition, and activations - Have an appreciation for cosplay or drag shows? Join our cosplay crew! You will direct cosplayers to available resources, encourage competition sign ups with cosplayers on site during the festival, provide hospitality for invited cosplay guests, staff the cosplay lounge, and assist cosplayers with the competition process. Familiarity with cosplay is a plus and being well spoken / having customer service experience (there is a high level of interaction required). We are looking for staff for the Cosplay corner, cosplay lounge, cosplay competition, cosplay drag show, and more! 
• Merch Shop - You will be helping our wonderful guests while they find and purchase their perfect memento from the festival. If you have retail and event experience then we would love to have you be part of our team.
• Entrance: Registration & Box Office - As the first contact to the DreamHack festival, our team is in charge of making sure that everyone gets into the festival as efficiently as possible with the correct credentials. We take care that our guests have the best experience from the moment they arrive. Customer service experience is a plus, but a commitment to the guest experience is a must.
• Creator Hub/Meet & Greet - You will support our amazing creators during the festival, setting up and configuring the stream studio, maintaining the creator lounge, or assisting our meet and greets. We manage all the creator activities within the festival and can support tournament operations and talent management duties while maintaining composure under pressure. The cre