Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Senior Manager of Sales Operations, the Senior Sales Operations Analyst – Contract Compliance serves as United Rentals’ first line of defense in contractual compliance audits initiated by customers or third-party audit firms for customer and national account pricing contracts. This role manages the full audit engagement cycle — from initial data gathering and contractual review, through internal audit analysis and dispute preparation, to coordinating with internal and external stakeholders — with the goal of minimizing unwarranted financial claims and protecting company revenue.

What you'll do:

• Audit Intake & Data Management

  • Serve as the primary point of contact for all incoming contractual compliance audits.

  • Scope and fulfill data requests, ensuring accuracy, completeness, and alignment with contractual requirements.

• Contract Review & Commercial Term Analysis

  • Review customer contracts to interpret applicable commercial terms, including billing procedures, payment timelines, pricing schedules, rebates, markups, labor rates, logistics charges, and other negotiated terms.

  • Apply these terms when assessing auditor claims to identify potential misinterpretations or overreach.

• Findings Review & Dispute Development

  • Analyze Summary of Monetary Issues (SMI) reports and other auditor findings.

  • Conduct internal audits using company data, financial analysis, and contract interpretation to validate or dispute claims.

• Audit Defense Execution

  • Develop clear, data-backed dispute responses to challenge invalid audit findings.

  • Manage the back-and-forth with auditors, staying within approved negotiation parameters.

• Cross-Functional Coordination

  • Partner with Sales, Pricing, Finance, and Legal teams to align audit defense strategies.

  • Prepare and present updates to senior leadership, flagging potential high-risk or high-dollar issues.

• Continuous Improvement & Strategic Contributions

  • Maintain a repository of audit precedents, dispute strategies, and recurring contract interpretations.

  • Recommend process improvements to strengthen future audit outcomes and reduce exposure.

  • Collaborate with internal stakeholders to enhance contract structures, data retrieval systems, and compliance processes based on audit learnings.

Requirements:

• Bachelor’s degree required; Finance, Accounting, Business Administration, or related field preferred

• 5–7 years of relevant experience in contract compliance, audit defense, financial analysis, or related fields

• Experience in equipment rental, manufacturing, or similar industries preferred

• Expert-level proficiency in Microsoft Excel; advanced skills in Word and PowerPoint

• Strong analytical and problem-solving skills with the ability to interpret complex commercial contracts

• Exceptional attention to detail and accuracy in data handling

• Excellent written and verbal communication skills

• Ability to manage multiple audits simultaneously under tight deadlines

• Familiarity with ERP systems, data analysis tools, and openness to leveraging AI solutions

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave

• United Compassion Fund

• Employee Discount Program

• Career Development & Promotional Opportunities

• Additional Vacation Buy Up Program (US Only)

• Early Wage Access through Payactiv (US Hourly Only)

• Paid Sick Leave

• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Eq