Customer / Product Support Management Intern (Summer 2026)(Onsite)

Date Posted:

2026-01-27

Country:

United States of America

Location:

US-IA-CEDAR RAPIDS-124 ~ 400 Collins Rd NE ~ BLDG 124

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops, and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. 

Customer support is looking for an intern to assist with key projects in 2026. The ideal candidate would have a field of interest in Engineering, Business and/or Process management. Within the Customer Support organization, you would support our Customer Support and Product Support Managers  by managing specific projects through planning, tracking and execution. You will be responsible for compiling, editing and revising documentation, reports and presentations prior to scheduling, communicating and planning review with support leadership for approvals.

What You Will Do:

• Platform tools: SharePoint, One Drive, MS 365 and other Digital Technology tools
• Documentation: Create, maintain, and organize project documents, meeting minutes, and action items.
• Communication: Coordinate meetings, communicate status updates, and facilitate information flow between team members and stakeholders.
• Tracking & Monitoring: Monitor project progress, track milestones, tasks, and deliverables.
• Data & Reporting: Collect and analyze project data, helping prepare reports and summaries for management.
• Resource Management: Support in tracking resource allocation and availability.

What You Will Learn:

• Work with the team to learn about customer and product reliability
• Learn about program management/engineering and customer support
• Help the team fine tune Data Reporting and project management skills

Qualifications You Must Have:

• Requires a High School Diploma or equivalent and student must be pursuing a Bachelor’s or advanced degree in an applicable discipline.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Qualifications We Prefer:

• Proficient knowledge using Microsoft Office products

Learn More and Apply Now!

Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

WE ARE REDEFINING AEROSPACE.

This position is eligible for relocation.

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all hig