EXPERIENCED Janitorial Area Manager -North Michigan area

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Mangers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market.
PRINCIPLE DUTIES:

Leadership
• Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations.
• Communicate consistently with direct reports to resolve concerns in a timely manner.
• Ensure direct reports and clients have functional location schedules two weeks in advance.
• Enforce proper uniform attire for all employees daily.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input.
• Partner with HR to handle employee issues.
• Identify high performers for potential leadership opportunities.

Payroll & Budget
• Review budget and payroll reports to track financial results on a daily basis.
• Monitor punches and attendance for accuracy and consistently and address manual punches; monitor attendance daily.
• Attend and participate on weekly Regional calls, reviewing personal performance.
• Consistently use EPay to maintain business continuity:
◦ Prohibit manual punches.
◦ Terminate employees in the system within the first week of separating from company.
◦ Salaried employees must enter their time into Blue Force weekly.
◦ Minimize exception clocking’s by providing ongoing employee training.

Recruitment & Onboarding
• Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance (hr@bluechip-pros.com).
• Develop and execute a recruitment strategy for each area/location.
• Email all background check requests to hr@bluechip-pros.com.
• Process new hire paperwork for new hires per the processes established by HR.
• Onboard new hires on their first day:
◦ Review their role responsibilities.
◦ Train them how to use the timekeeping system.
◦ Present company policies, procedures, and code of conduct.
◦ Safety training.

Supplies & Maintenance
• Ensure uniforms are ordered and delivered to new hires by their first week.
• Order supplies in advance and anticipate orders within budgets monthly.
• Submit equipment repairs in a timely manner to Bill Faulhaber, Central expenses to Expense @bluechip-pros.com, and Operations VP once Regional Manager reviews and approves.
• Perform preventative maintenance of equipment to keep in prime working condition.
• Maintain equipment inventory by location.

Monitoring & Evaluation
• Maintain a consistent visitation schedule for your location audits and communicate plan to the Regional Manager and VP of Operations via email.
• Provide daily status updates with successes and areas of concern to the Regional Manager; create action plans to address concerns.
• Conduct consistent quality control audits at each location and immediately address any issues that are uncovered in audits.
• Address customer call outs/notifications within 24 hours and develop a plan of action to address those needs.
Safety
• Oversee OSHA required safety trainings at your locations.
• Ensure that Supervisors are performing weekly informal safety inspections and monthly formal safety inspections.
• Work with safety, security, and clients to reporting potential problem areas.
• Create and monitor safety exposure plans at each site and ensure they’re current.
• Assure all SDS sheets and manuals are in the janitorial closets.
• Report all incident/ accident reports Immediately.

Mall Accounts
• Maintain 100% utilization of approved budgets hours per week
• Ensure Overtime is restricted to Mall approved hours in advance and communicate back to the CFO, VP of Operations, and the Accounts Receivable Manager.
• Communicate changes to budgeted hours by any center to the CFO, VP of Operations, and the Account Receivable Manager.

New Business
• Encourage the team to seek out future business opportunities and submit tracker weekly; strive for two conversations weekly that may lead to future business.
• Submit additional business per diem purchase order tracker weekly.
• Sell out of scope work at current client sites

Work Environment
While perfo